Chris Mcarthur Email & Phone Number

Greenock, Gb

Remote

Lochgilphead

Working with the server team managing and configuring the Windows / Linux environments.Working with Exchange and servers ranging from Server 2008 - Server 2016Main solutions currently working on are VMWare and Office 365 in an Exchange 2016 hybrid environment alongside Skype for Business 2015 and testing migration to Microsoft Teams.Using Palo Alto as our newest firewall daily and migrating old firewall rules to this system from our old firewall box, Checkpoint .

Lochgilphead

Working as a desktop engineer helping fix first line issues raised via the council service desk.

Glasgow, United Kingdom

Promoted to Global Front Office IT Captain, leading the IT team to support the associates across each of our global sites.Setting Unit OKRs and Team KPIs, managing that these are met.Working with other units to implement IT solutions dependent on their needs.Captain role included managing company budget for our IT Solutions and making sure that overall targets from the board are met on time.

Glasgow, United Kingdom

Spire is a satellite-powered data company that tackles the world’s most unpredictable business challenges with truly global data solutions. By providing unique data from any point on Earth, every hour, Spire offers a competitive advantage for organizations that require insight into areas such as global trade, weather, shipping and supply chain, illegal fishing, and maritime domain awareness.Responsibilities Liaise with recruiting team and onboard new hires, including procurement of equipment as well as account creation and software installationInstall and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specificationsOversee the daily performance of computer systemsSet up equipment for employee use, performing or ensuring proper installation of hardware, operating systems, and appropriate softwareHelp train new employees in IT policies and practicesConfer with staff, users, and management to establish requirements for new systems or modificationsCome up with innovative solutions to interesting problems, and document them clearly

Renfrew

Promoted to System Administrator for the UK IT team.Taking on the duties of administration of the windows server environment across the sites we supported.Managing VLANs / Switches / Hyper V instances / SAN / Backups

Renfrew

The main purpose of the job will be to provide Incident Management support including incident identification and resolution. Be responsible for incident identification and resolution for level 1 and 2 issues and be bale to escalate to level 3 support. Provide technical support and communication to resolve day to day issues affecting all technology users at the UK, India and US (HCI) facilities. Participates in all IT designated functions and support responsibilities such as Server and Network administration and Security patching, including performing the daily check list tasks and also backup tape rotation and storage process. This roll will also undertake working on IT projects with the UK IT team.ESSENTIAL SKILLS & EXPERIENCE*Experience in supporting Microsoft Windows client operating systems in a business network environment*Knowledge of Microsoft Exchange account management and client connectivity using Microsoft Outlook and mobile devices*Understanding of Local and Wide Area Network configurations, including Wireless technologies*Understanding of Windows server operating systems*General knowledge and understanding of IT service delivery best practice in a helpdesk environment

Port Glasgow, Scotland

Supporting Users of: - Mac O/S - Windows O/S (XP, 7) - Microsoft Office 2003/2007 - Lotus NotesAdministration, maintenance, and development of: - Windows Server 2000/2003/2008 R2 Active Directory infrastructure (inc. DNS, DHCP, Windows Server Backup, batch scripting) - Ubuntu Server 12.04 LTS (inc. SAMBA, TrueCrypt, Webmin, rsync, shell scripting) - IBM Domino, Sametime, and Traveller - SonicWALL NSA 3500 (site-to-site VPN tunnelling, end-user IPSec and SSL VPN) - IBM i (i5/OS) server hosting ERP software System21 - Cisco wireless access points and HP procurve switches - Microsoft SQL Server 2008 R2 hosting databases for IBM Cognos

- 1st Line Support for T-Mobile- Hardware and Software Support (Dell Laptops, Microsoft Office 2007)- Active Directory Administration (User setups, Password resets)- Citrix Administration