Mariana Carvas Email & Phone Number

São Paulo, Brasil

São Paulo

Minhas principais tarefas envolvem garantir a melhor experiência, durante toda a jonada do cliente.Faz parte do meu dia a dia acompanhar a jornada e experiência de forma fluída, garantindo uma boa gestão de toda carteira, engajamento e desenvolvimento dos clientes. Sou responsável por garantir o controle da operação da plataforma e suporte, através da manutenção observada do sistema. Realizo análises e gestão dos indicadores, como o engajamento e satisfação.

São Paulo, Brasil

Atuando em canais e parcerias no JET Network, a área responsável por aproximar nossos parceiros do time, minhas principais responsabilidades envolviam aproximar toda a rede de contatos. No time, era responsável por receber, apresentar e gerar novos contatos de parceria, bem como orientar, apoiar e capacitar, esses novos parceiros através da certificação. Controle e geração de dados de indicações, negócios, relacionamento e suporte com e para as agências.

São Paulo

Responsável pelo apoio à área de vendas. Criação e gerenciamento de KPIs, validação de contratos, controle de atividades e monitoramento e reporte dos objetivos do time de vendas.

São Paulo Area, Brazil

Responsible for the process of proposals and commercial information, maintenance of databases, providing all documents pertinent to the competition, providing information, monitoring deadlines, and checklist of attendance to the requirements of the announcements. Direct assistance to the board of directors of the Sales team and interaction with new clients, providing the best conditions for service and negotiation.

São Paulo Area, Brazil

Elaborate the data for the analysis of opportunities (prospects) and as well as map and test the market, identify business opportunities and scenario development aids for the results, with the objective of doing a commercial mapping - local and international.Responsible for reports, statistics, results and strategies to help with a sales area. Monitoring and participation for positive results for the sales sector, aiming for them to evolve in negotiations, in search of opportunities, in the analysis and interpretation of business markets, micro and macro view of the processes.

São Paulo Area, Brazil

Providing necessary support through data analysis to the sales force.Assistance in prospecting accounts and documentation, also acting in the presentation and dissemination of services, seeking responsible for the area (corporate travel and events).Responsible for providing and searching relevant data for the entire sales team in order to maximize the potential and optimize the sales process in order to achieve the objectives of the department.

São Paulo Area, Brazil

Relationship with the market and focus on tariff negotiation with hotels, rental companies, insurance companies and other terrestrial services.Carrying out consulting studies to clients in lodging and rental of vehicles, in the search for reduction of spraying of used suppliers, and guarantee of punctual negotiations.Maintain the agency's tariffs and punctual customers in the internal system (offline), and customer preference via GOVER (Internal System).Intermediation with suppliers to guarantee correct tariff availability (online).Support to the commercial area contributing to the acquisition of new customers; Support to the area of ​​implementation of new clients, involving composition of hotel directory, intermediation with supplier for correct loading in sales channels.Elaboration and maintenance of hotel directories of different clients; Control and maintenance of access to local and / or global customer agreements / FCM via Saber; Control of the performance and profitability of each supplier with differentiated remuneration.Support for other areas to contact suppliers. Support in proper communication about partnerships, or other information necessary for the other areas of the company.Request and control the flow of request of facilities for employees 'travel and Kontik employees' vacations.Support, organization and follow-up to carry out internal actions involving suppliers (workshop, visit to sales points, sales campaigns).

São Paulo Area, Brazil

Revision and edition/programming of books. Responsible for the entire digital collection (e-books) "Para Pensar Direito"- www.paraentenderdireito.com.br/