A self-taught data analyst, I gained depth in data analysis by developing and enhancing my skills in cleaning, analyzing and visualizing data. Acquired Python, relational database and Tableau certifications. • Python and libraries (Numpy, Pandas, Matplotlib) for cleaning, transforming and visualising data• SQL for data management and queries• Tableau for data analysis and visualisation (reports and dashboards)• Excel for exploratory analysis (pivot tables and advanced functions)• Bash for task automation• In-depth knowledge of statistical concepts and methods• Experience with MySQL, PostgreSQL, Jupyter Notebook, GitHub, Google Cloud

Helping people, freelancers and companies with smooth IT operations, taking ownership of the entire process from initial assessment to handover.• Identify customer needs and provide tailored recommendations, considering their system capabilities• Install and configure operating systems and software on both Linux and Windows• Problem detection, root cause analysis, and issue and error resolution with a 90% success rate• Capable of using a wide range of software and quickly mastering new applications• Explain technical concepts to non-technical individuals and provide post-service follow-up and guidance• Since 2021, researching business intelligence tools and functionalities to expand services into data analysis

Curious to test my entrepreneurial skills I opened a company offering software for project management. Working on feasibility, business planing and preparing financial statements. Closed in 2013.

Enjoyed the fast pace and challenges of a multinational environment. Involved in multiple full life cycle implementation projects using ASAP methodology. Actively participated in workshops for mergers, acquisitions and corporate restructuring.• Level 3 support for end-to-end SAP implementation projects on an European scale• Collaborate with cross-functional teams to translate business needs into technical solutions• Transform and analyse data for reporting on SLA performance• Analyse KPIs and business data to provide insights on project progress and goals• Enhance in-house reports to drive improvements in incident management• Communicate and present project progress to stakeholders at all levels• Change management, support for Microsoft SharePoint implementation