Maria Cristina Boriga Email & Phone Number

Romania

• communicated with internal stakeholders across departments (SMEs, RSLs, managers) in order to identify business requirements and potential process enhancements;
• worked closely with the development team, translating business needs and setting up a strategic planning approach;
• created and updated BRDs in order to ensure the business processes are thoroughly documented prior to development;
• tested updates and enhancements before going live in production;
• presented demos of our automated processes to the relevant audience.

Bucharest, Romania

• consolidated quoting knowledge by keeping up to date with the processes, staying on top of the queues and getting involved in side projects;
• SME for training in the EMEA theatre in Bucharest (delivered recorded and live trainings via Zoom for a global audience);
• participant to the GROW leadership program, with access to several trainings and workshops (on public speaking, networking, personal branding, mentoring etc.);
• Highlight: co-coordinated the site project Career Week (aligned with all parties involved, maintained communication with the speakers, planned and supervised eight relevant events, gathered and offered feedback);

Bucharest, Romania

• generated maintenance renewal quotes for Dell EMC products in a timely manner, while keeping high standards of quality;
• built and validated product configurations based on a very good understanding of our processes, guidelines and product specifics;
• Highlight: became SME within the team and coordinated training for new hires;

• localised content in an attractive way for the Romanian-speaking market (including but not limited to website copy, promotional materials, newsletters);
• evaluated local freelancers on a quarterly basis and provided feedback in accordance to their performance;
• updated and maintained language specific tools, glossaries and style guides;
• tested SW enhancements and quality checked website/apps quarterly;
• Highlight: collaborated with international teams on a constant basis in order to ensure consistency and alignment across all platforms;

Bucharest, Romania

• part of a platform team that acted as a single point of contact for SW Sales Reps across EMEA;
• ensured that Sales Reps' requests are buildable in terms of configuration, and that the discounts are approved in accordance to the company's guidelines;
• liaised with other teams to maintain process documentations up to date and relevant for the region;
• Highlight: provided solutions to Sales Reps and internal stakeholders in complex deals that did not follow the standard process,

Maastricht Area, Netherlands

• responsible for coordinating and promoting all the activities and project groups within the association;
• recruited new members and delegated tasks according to their skills and areas of interest;
• Highlight: organized trips and exchanges, both locally and internationally across Europe.

Cluj-Napoca, Romania

• Proofreader for "The AEGEEan" (the online magazine of the association);
• helped with the planning and organising of several events, both local and European;
• participant to two Summer Universities: Spain (2012) and Scandinavian Peninsula (2013).

Cluj-Napoca, Romania

• Editor in Chief and main responsible for a magazine issue;
• leadership, analytical and writing skills;
• coordinator of fundraising and promotional activities.

Master Of Science (M.Sc.), Management Of Learning

Bachelor'S Degree, English Language And Literature/Letters

Baccalaureate