Hi, I’m MC—a Software Quality Assurance Engineer passionate about delivering reliable, user-focused software solutions. With extensive experience in QA processes and defect management, I thrive in Agile environments, developing and executing testing strategies that align with project objectives.At Syncro, I owned QA for complex features, employing diverse methodologies such as functional, regression, exploratory, and smoke testing to ensure seamless feature delivery. My attention to detail in test planning, defect tracking, and collaboration with cross-functional teams streamlined issue resolution and improved product quality.Beyond traditional QA, I bring a strong technical foundation, including hands-on experience with REST APIs, advanced debugging, and analysis of web applications using developer tools. I’m continuously expanding my expertise in automation testing with tools like Playwright and JavaScript and exploring full-stack development to broaden my technical contributions to development teams.What sets me apart is my commitment to continuous improvement and collaboration. Whether it’s optimizing testing frameworks, resolving critical issues, or enhancing documentation for team efficiency, I approach challenges with curiosity and a solution-oriented mindset.I thrive in dynamic environments where I can contribute to delivering innovative, high-quality software while growing alongside a forward-thinking team.
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Software Qa EngineerNmiStellenbosch, Wc, Za -
Software Quality Assurance EngineerSyncro Oct 2023 - Sep 2024Ensured defect-free integration of new features across Syncro and RepairShopr platforms.Conducted diverse testing strategies, including regression, functional, exploratory, smoke, and usability testing, to ensure comprehensive coverage.Designed and maintained detailed test cases in Jira, delivering actionable bug reports to streamline developer workflows.Collaborated with cross-functional teams in Agile, Scrumban, and Waterfall environments, adapting testing approaches to project needs.Contributed to the release of high-quality software by proactively identifying and addressing potential issues, ensuring a seamless user experience. -
Senior Tech Support Engineer Ic4Syncro Mar 2023 - Oct 2023• Managed complex technical support issues as a key escalation point, ensuring timely resolutions.• Facilitated communication between Product, Development, and Tech Support teams to streamline workflow.• Diagnosed root causes during service outages, contributing to swift resolutions and minimal user disruption. -
Technical Support EngineerSyncro Jul 2018 - Mar 2023Cape Town Area, South Africa• Provided exceptional remote technical support, promptly addressing customer queries on sales, technical issues, and bug reports.• Conducted thorough research, testing, and replication of user-reported problems to diagnose and deliver effective solutions.• Created detailed bug reports for the development team, ensuring clear communication and timely resolutions. -
Technical OversightHillsong Church Cape Town Jul 2017 - Dec 2017Cape Town Area, South Africa• Oversaw all technical and production aspects at Hillsong Stellenbosch, managing the production team and training volunteers in Sound/AV/Service directing.• Implemented new production strategies to enhance the overall experience for attendees.• Streamlined communication between production team members to ensure seamless execution of services. -
Network EngineerSnapt Sep 2016 - Mar 2017Cape Town• Conducted software testing and setup demos for clients at Snapt in Cape Town.• Built and updated company knowledgebase, researched alternative solutions, and provided client support.• Showcased load balancing solutions like HAproxy and Nginx to clients.
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Field Service EngineerNeotel Aug 2009 - May 2016Cape Town Area, South Africa• Managed on-site projects and resolved network issues, minimizing client disruptions and enhancing service delivery.• Conducted site inspections of Neotel equipment, ensuring optimal performance and functionality.• Trained staff and channels on various offerings, enhancing their technical knowledge and skills. -
Freelance Audio EngineerBundi Productions Jan 2009 - Aug 2009Cape Town Area, South AfricaAssisted with stage setup and front-of-house (FOH) audio systems for live events.Conducted fault finding and troubleshooting to ensure seamless audio performance.Mixed FOH audio during live events, delivering high-quality sound experiences.Supported overall event operations with a hands-on approach to technical requirements.
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SurveyorAfrigis Jun 2008 - Dec 2008Cape Town Area, South AfricaSurveyor at Compiling Points of interest data. Mapping possible points of interest. This data is still used as Google Maps backbone in South Afica -
Site Person In Charge (Health & Safety Manager)Man Recruiting Mar 2005 - Dec 2006London, United Kingdom• Managed a team of 5-15 individuals on a London Underground work site, ensuring adherence to safety procedures and on-time completion of work.• Oversaw technical aspects such as replacing faulty railway tracks, installing new equipment, and maintaining London underground stations.
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Graphic DesignerPapuros Printers Jun 2002 - Feb 2004Sasolburg, Free State, South AfricaDesigned, edited, and finalized artwork for a variety of physical print media, including brochures, business cards, and flyers.Collaborated with clients to ensure designs aligned with their vision while meeting printing specifications and deadlines.Utilized CorelDRAW to create professional-quality designs, enhancing the overall efficiency of production workflows.
Mc Botha Education Details
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Cape Audio CollegeSound Engineering -
Afrikaans High SchoolGrade 12 Senior Certificate
Frequently Asked Questions about Mc Botha
What company does Mc Botha work for?
Mc Botha works for Nmi
What is Mc Botha's role at the current company?
Mc Botha's current role is Software QA Engineer.
What schools did Mc Botha attend?
Mc Botha attended Cape Audio College, Afrikaans High School.
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