Brought on to administer the Windows 2000/2003 Active Directory network for 200+ clients in a manufacturing environment. Responsible for upkeep of 10+ IBM & VMWare GSX servers as well as programming, deploying, maintaining and documenting a mix of 50+ Dell, HP and Cisco routers, switches and WAPs. Troubleshooting 160+ Windows XP/7 end-user workstations. Managing and assisting with numerous projects of varying complexities:* Managed a $160,000 Infrastructure Hardware Upgrade Project Budget to support a new ERP implementation across two states. Researched, procured and configured all network and PC hardware, including HP printers, handheld Intermec scanners, Cisco WAPs and Dell PCs. Assisted with wiring installs as needed. Stayed on-time and under budget, saving the company ~$5000.* Researched and implemented an NEC SV8300 PBX Upgrade for the corporate office, saving more than $100,000 over three years in service, long distance, support & hardware charges.* Researched, managed and assisted vendors with a Fiber Backbone Upgrade Project for our SC location and managed an MPLS Upgrade Project for our NC plant.* Directed a Support Call Center Implementation. Rewired multiple offices; installed new VoIP phones; worked with vendors to program an NEC Unified Communications for Business blade and assisted with end-user training.* Executed Server Consolidation Project for five Windows 2000/2003 servers on VMWARE GSX 3.2.1 and deployed server images using VMWARE Server 2.0.2. Created and maintained multiple VMWARE Workstations running Windows XP, 7 and Server 2003.* Managed and deployed VMWARE Essentials Patch Management System, including program upgrades while maintaining Windows patch security for 9 US offices with 450+ remote PCs.* Managed all IT infrastructure aspects of the corporate office relocation to a new facility, including the installation and configuration of NEC VoIP phones, end-user Dell PCs and all-new Dell LAN hardware.

Upgraded and documented the Novell environment for the University of North Carolina at Greensboro. Troubleshot issues with replicas, Netstorage, iManager, iPrint/NDPS, Certificate Authority, Identity Manager 3.5x and SNMP. Upgraded the current eDirectory environment to version 8.7.3.10B and then to 8.8.3 FTF2 on 20+ Netware, Linux and Microsoft servers. Installed Novell Netware 6.5 SP7 and Post-6.5 SP7 patches on 10+ servers. Reconfigured OpenSLP, Novell SLPv2 and Timesync for 20+ servers. Installed patches on multiple Linux and Windows servers using RUG and Microsoft Update. Completed the migration and configuration of four new Novell Netware 6.5 SP7 servers and four new Windows 2003 servers onto VMWARE ESX.

Controlled a $1.8M budget under the CIO. Managed IT technicians. Built vendor relationships. Planned, implemented and assisted with office construction, expansions and moves. Evaluated new technologies, recommended solutions and implemented final solutions. Standardized operating systems, vendors and software builds for 200+ employees in NC and MI. Installed and supported Cisco routers and switches. Installed and maintained Novell Netware 6.x, Microsoft Windows Server 2000 and Server 2003 networks and backup solutions. Provided hands-on support for 200+ local and remote Windows 2000 and XP Professional workstations. Installed and maintained VMWARE solutions. Spearheaded productivity and mobility initiatives including in-house training sessions, wireless network access, cellular modems, international and domestic cellular services, fax-to-email capabilities, remote system management, Novell ZENWorks and Novell iFolder, drive encryption and corporate ERP system upgrades for Sage MAS500.

Responsible for maintenance and installation of Novell Netware 5.x networks in seven offices. Assisted with Enterprise WAN/LAN Administration in GA, TN, AL and FL. Migrated servers from Novell Netware 3.12 to Intranetware and from Intranetware to Netware 5. Installed and maintained LANs at remote client locations. Evaluated, recommended and implemented network solutions. Assisted with office expansions and moves. Troubleshot Windows 2000 workstations for 155+ end-users.

Managed local office technologies including a Lucent Definity PBX and the LAN. Supported hardware and software products for 200+ clients. Purchased, managed and maintained computer systems and peripherals. Responsible as the Tax Technology Consultant for CPAs in the Greenville office. Troubleshot problems with CCH, eForms, GoSystems Fast Tax and RS applications.