Colleen Mccain Email & Phone Number

Virginia, United States

Falls Church, Virginia, United States

• Moonlights as a rockstar bartender serving craft brew to locals.
• Educates guests about flagship beers, as well as rotating beers on tap.
• Provides intelligent and entertaining conversation to all guests who visit the tap room.
• Changes kegs and stocks coolers with available beer.
• Maintains clean and safe environment for guests.

Washington, District Of Columbia, United States

• Dynamic event management professional responsible for all events for 3 association clients. Other special projects completed for clients: mobile app development, internal ANSI accreditation audit, technical.
• Plans and manages in-person events from board meetings (11 people) to conferences (800 people).
• Creates meeting budgets and manages costs throughout the planning process to adhere to budget constraints.
• Sources hotels/venues for future membership meetings and board meetings.
• Engages in contract negotiations with hotels/venues to secure desirable costs.
• Coordinates with board members to efficiently schedule and plan quarterly board meetings for 3 association clients quarterly.

• Sold social rooms-only-blocks to groups in the Northern Virginia and D.C. area. Was responsible for achieving monthly/quarterly quotas to support annual individual and team sales goals. Consistently achieved over 100%.
• Carried two annual sales quotas simultaneously totaling approximately $840,000 in room block sales and private event sales
• Was responsible for Tavern64 restaurant private event sales with an annual quota of approximately $125,000
• Achieved over 100% of annual private event sales quota (2019)
• Managed Tavern64 event planning process by working with client on event planning, menu selection and billing
• Coordinated in-person client site visits to the hotel

Arlington, VA

• I was the safety net, tracking several tasks and proactively handling paperwork so that the sales team can do what they do best, sell. I created an automated tracking system that allows the sales team to efficiently.
• Processed 10-30 sales leads per week in the SimpleView CRM database
• Maintained filing system consisting of travel forms, budget tracking sheets, payment vouchers, etc.
• Contributed to Tradeshow and Sales Blitz preparation
• Handled sales-related documents, including hotel contracts, proposals, RFPs, etc.
• Contributed to the design of Bid Books to win group business

Honolulu, HI

• Managed VP of Meet Hawaii (all market group tourism) and the Midwest Regional Director of Accounts providing sales and administrative support.
• Organized Monthly Sales Reports on behalf of the Meet Hawaii team
• Developed an automated sales incentive offer tracking system using the CRM database, SimpleView
• Composed seven new task training guides for the Sales Coordinator position
• Facilitated the training of four temporary employees and two new hires
• Coordinated monthly team calls and presentations with up to 15 attendees located across different time zones

Honolulu, HI

• Was responsible for front line customer service, clerical duties, and data entry/retrieval.
• Managed phone lines to connect customers with information regarding their claim or policy
• Exercised patience and compassion with customers

Manassas, VA

• Discover Prince William & Manassas is the Convention and Visitors Bureau (CVB) marketing Prince William County and Manassas, Virginia as a destination for leisure and business travelers, group tours, conferences.
• Composed itineraries and e-mails on behalf of Sales Manager
• Maintained contacts, leads, and trade show notes in iDSS database system
• Designed sales material sold on websites such as; Viator, Expedia and Trip Advisor
• Increased group sales by creating a Sports Facility Guide
• Aided Sales Manager during familiarization tours

Clifton, VA

• Energetic, professional and enthusiastic about wine. Position included educating customers while selling award winning wines. Conducted tastings and assisted guests with purchases, and special events.Educated guests on.
• Lead wine presentations to groups ranging from 2-25 guests
• Served during three wine club events and two catered seasonal dinners
• Set-up/tore down event staging for three wine club events and two catered seasonal dinners
• Served a high volume of guests during peak hours
• Advised guests on Wine Club memberships

Chantilly, VA

• Worked with young families and children, practiced strong communication and organizational skills. Daily tasks included greeting students, registering students, answering telephones, maintaining class schedules, light.
• Educated clients in person and over the phone on classes offered based on their child's needs
• Registered students in person and over the phone for swim classes
• Managed class schedule and swim instructors on evenings and weekends
• Maintained cleanliness of the facility when classes weren't in session

Bachelor'S Degree, Tourism And Events Management

Activities and Societies: Member of the Executive Planning Committee coordinating the first Sport, Recreation, and Tourism Career Social.

Associate Of Science (A.S.), General Studies

Activities and Societies: Recreation & Parks Society, Fall 2013