• Greets and checks in clients/ patients directing them to the appropriate waiting area• Handles incoming calls on a multi-line phone system and schedule patients quickly and correctly• Frame Stylied customers to find them a comfortable frame in terms of design, fashion, and budget• Accurately takes all measurements for progressive and single distance glasses• Adjusts new glasses to the individuals face and can return older pairs to standard alignment, along with minor repairs• Interpret vision insurance and explain the details of what its benefits are• Navigates electronic health records (EHR) with ease

• Took orders accurately and efficiently • Recreated beverages to standard following/ memorizing recipes • Communicated effectively with a team of 3-7• Engaged in customer communication constantly to ensure an amazing experience

• Lead and communicated with a team of 4-7• Created a fun, positive atmosphere• Opened and closed the store• Managed cash/ inventory

• Made and organized spreadsheets to track events• Reserved remote adventures into various locations• Interacted with guests to resolve scheduling issues• Communicated with up to 20+ stores effectively