Throughout my 10-year career, I have demonstrated the ability to develop and facilitate robust academic and student success programs, expertly manage administrative processes, and build relationships that create supportive environments. Earning my undergraduate degrees in Human Development and Psychology, I initially completed school counselor internships within K-12 settings, concurrently earning my Master’s degree in Counseling Psychology. ★ ★ ★Joining the University of San Francisco, I became a Program Assistant for the Center for Academic and Student Achievement. Here, I provided administrative assistance for a 20+-person team, supporting the academic needs of 6,800 undergraduate students. With strong communication skills, I served as a liaison to the entire university community, frequently conversing with students, parents, faculty, and staff while promoting CASA programming, resources, and events.★ ★ ★Next, I joined San Francisco State University and have spent the past six years as an Academic Counselor within the Undergraduate Advising Center. First working with students at any stage of their journey with the university, I have since narrowed my focus to partnering with our most at-risk and in-need students, those navigating the first two years of their collegiate experience. ★ ★ ★Throughout my tenure, I have proactively tracked academic progress, facilitated early interventions, developed targeted support services, and worked tirelessly to increase retention and graduation. As a senior advising team member, I am often called on to work with our most complex cases, provide recommendations on continuous program improvement opportunities, and ensure a solutions-oriented approach to facilitating student success.★ ★ ★For the first five years with the University, I also held the California Promise Program Coordinator role. Within this capacity, I worked with 400 transfer students while they completed their Bachelor's degrees within 2 years, while also increasing awareness and engagement for the entire program. Identifying and reaching out to prospective students to verify eligibility, I facilitated a streamlined application process, coordinated internal collaboration, and tracked applicant activity to maximize enrollment.