Renee M.

Renee M. Email and Phone Number

ISC2 CC | BSCS
Renee M.'s Location
United States, United States
About Renee M.

I have a Bachelor's in Computer Science and a solid foundation in cybersecurity, backed by my ISC2 Certified in Cybersecurity (CC). I'm currently studying for the CySA+ and gaining hands-on experience as a volunteer Community Jr. SOC Analyst with Level Effect.I’m excited about learning more in this field and would love to connect with others who share an interest in cybersecurity!

Renee M.'s Current Company Details

ISC2 CC | BSCS
Renee M. Work Experience Details
  • Morgan Stanley
    Technical Support Specialist
    Morgan Stanley Aug 2018 - May 2019
    Columbus, Ohio Area
    Complete software installations and licensing.Map databases for CRM software.Troubleshoot and repair technical issues via phone, email, Skype and remote session.Support desktops, Microsoft Office, enterprise applications and third party software.Create detailed and accurate tickets in Service Now.Effectively communicate with end users.Participate in collaboration across multiple teams.
    View
  • The Wendy'S Company
    Helpdesk Analyst
    The Wendy'S Company Aug 2017 - May 2018
    Columbus, Ohio Area
    Resolved technical issues via phone, email and remote session.Supported Aloha POS, Windows Servers and integrated payment systems.Resolved networking issues (routers, modems, firewalls, and switches).Walked technicians and managers through hardware installation process.Performed password resets in Active Directory and other applications.Created detailed and accurate tickets in Cherwell.
    View

Renee M. Education Details

Frequently Asked Questions about Renee M.

What is Renee M.'s role at the current company?

Renee M.'s current role is ISC2 CC | BSCS.

What schools did Renee M. attend?

Renee M. attended Oklahoma State University, Tulsa Community College.

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