- Developed schematic designs, then drew mortgage packages, design development sets, permit sets, and construction documents for multifamily projects ($10M - $60M each).- Coordinated HUD projects and developed HUD pre-applications.- Oversaw construction administration for multiple projects nationwide.- Reviewed submittals, RFIs and shop drawings.- Created unique repairs for construction missteps.- Performed site observations and walkthroughs and wrote reports.- Participated in city reviews and responded to written comments.- Researched relevant codes, accessibility, construction methods, materials, and products.- Converted hand drawings to digital plans.- Coordinated engineering consultants, Interior Designer & Landscape Architect.- Reviewed, updated and corrected the company standard specification / project manual.- Trained / mentored interns.- Budgeted, planned, & executed employee morale booster events- Passed all 7 Architect Registration Examination (ARE) exams in 3 months with no retakes.- Obtained Architect license within 3 1/2 years of graduation.

- Created schematic design & 3D model for an entrance to a small medical clinic.

- Built physical and digital models.- Drew elevations and planned interior spaces. - Researched furniture and materials.

- Maintained digital lab (laser cutters, 3D printers). - Trained users & wrote user documentation.- Researched, specified, installed new laser cutters and a 3D printer.

- Redesigned private home with CAD software and hand drawings. - Worked closely with client to determine program and desires.- Researched local zoning restrictions and modified design to suit.- Provided IFC model of existing home to contracted architect.

- Redesigned my personal home with CAD software and hand drawings. - Researched "green" design, sustainability, materials, and construction. - Constructed home under supervision of licensed contractor during structural phase, then largely worked alone after dry-in. - Selected and supervised subcontractors when necessary.- Doubled size of home (to 3400 sq ft) while reducing energy consumption.

- Provided ad hoc desktop support, tested hardware, applied security patches, upgraded software.- Designed/Installed network wiring infrastructure in client's new office addition. - Recommended/Installed medical imaging server (PACS). - Designed/maintained corporate website - Built new custom PC for a bioengineering lab using over-the-counter parts and upgraded components in several existing PCs.

Network Administrator  - Built and maintained 15 linked and standalone Windows 2000 and NT network domains (125 computers) for development, QA, and destructive testing.  - Implemented Active Directory, DNS, hardware clustering, WLB, and DFS.  - Installed and configured major software packages on these networks including MS Exchange, MS Site Server, MS SQL 2000 and 7.0, Veritas Backup Exec, and ELM.  - Networked PC & Mac clients.  - Troubleshot hardware and software issues.  - Wrote extensive installation documentation and trained client technicians to build these networks as packaged bundles.Clarify Administrator  - Administered and customized Clarify CRM suite.  - Created SQL extracts for data migration, modified Oracle tables, customized GUI, edited scripts.  - Designed and implemented custom Outlook/Exchange workflow application allowing end users to submit help requests to a central point and have the task distributed to a team member who maintained a history of activities in the custom form.  - Developed custom Outlook form with skills-based routing logic, which notified team members of new requests and created help desk tickets in Clarify application.  - Documented all Outlook and Clarify customizations.  - Created intranet training website.  - Tested, troubleshot, and documented 3rd party UNIX custom SQL applications.System Administrator  - Worked with client’s existing NT team on daily tasks, troubleshooting, and projects.  - Administered Exchange Server, NT domain, and intranet pages.  - Built NT lab network, including Exchange Server, LANDesk, and Quota Server.  - Evaluated Exchange Server anti-virus solutions and implemented best product, resulting in the elimination of >1300 malware in the first weekend.  - Spearheaded project to limit user e-mail retention and implement Outlook Personal Folder usage.  - Developed end user project documentation and guides.  - Designed and conducted advanced Outlook training classes.

- Supported 130+ on-site and remote end-users.- Troubleshot and repaired hardware and software problems.- Maintained PBX system and voicemail.- Set up and maintained local LAN.- Tracked software licensing, computer equipment, and accessories.- Performed moves, adds and changes on local and corporate network and phone systems.- Created and administered NT lab networks by rebuilding legacy PC equipment. Major software experience on these networks include MS Exchange, Veritas Backup Exec, Oracle, and Lotus Notes. Networked both PC and Mac clients to these networks.- Produced technical documentation for local new employee orientation program.

- Responsible for 14 employees across 4 departments.- Simultaneously managed help desk, nationwide professional staff of service technicians, production department, programming support department, technical documentation, and internal IT department.- Successfully designed day-lit corporate headquarters interior (1996).    · Scouted, measured, redesigned properties for corporate relocation.    · Interviewed employees to determine program and adjacencies.    · Researched ergonomics and “healthy office” best practices.    · Studied drafting, designed interior floor plans using MS Paint and Visio.- Managed and coordinated new product releases (including appearance and OEM modifications).- Serviced and supported all client PC’s, network hardware, and software.- Set up offices and cubicles for new employees and provided software training.- Fielded customer and technicians’ telephone calls for hardware and software support.- Designed and documented testing procedures for new products and software.- Performed RPG output programming and print application consulting for customers.- Proposed, purchased, implemented, and managed project to install new digital PBX, migrate users, and program TAPI screen pops for contact management software in 2 ACD groups.- Eliminated the need for a full-time receptionist with PBX auto-attendant function.- Developed plan to implement IVR system to automate sales orders.- Implemented and maintained “fax-on-demand” and broadcast fax system.- Created tiered service plan for contract customers, which brought in new customers and increased revenue from casual customers.- Produced, wrote, illustrated, edited, and formatted documentation for in-house use and publication, including user manuals, training material, technical bulletins, and internet documentation.- Designed and illustrated trade magazine advertising.- Researched and documented competitive product comparisons for the sales dept.