Coordinated T-Mobile / Sprint relationships with Ingram Micro Mobility and Brightstar, national suppliers / vendors. Managed multiple complex channels and programs, indirect dealer agents, direct end user, and big-box retailers for Sprint, Virgin Mobile, and Boost branded products. Administered contracts for multiple national suppliers and locations for procurement of goods / services and customer support operations. Accounted for $60M annual budget as lead on forecasting, tracking, and reconciliation of complex budget and financial arrangements. Orchestrated streamlined operational workflow and cross-functional and cross-company collaboration. • Helmed T-Mobile divestiture of prepaid brand inventory to Dish Network, including 800K total units with net cost of goods (COG) value of $127M, employing multi-company and cross-functional project meetings for tracking that all key targets were met.• Reduced overall fulfillment operating costs through newly negotiated contract and supplier statement of work (SOW), saving net $2.5M in first year.• Boosted contractual multi-channel service level agreement (SLA) performance from 89.0% to 99.9% for same-day consumer demand through redesign of North American customer fulfillment strategy.• Orchestrated company critical 72-hour go-to-market release window for 15 Apple iconic device launches.o Organized dedicated fulfillment and transportation for initial allocation of units, approximately 25K units each and $30M COG.o Concurrently coordinated supplier management system readiness and customer credit set-ups.• Established 30-point KPI dashboard and comparative trending tool, ensuring contractual performance / compliance.• Implemented automated mass submission and approval process of 136 weekly and monthly supplier invoices by leveraging PeopleSoft FMS system, achieving timeline efficiencies and increasing accuracy of supplier contractual net payment deliverables.

Led Sprint and Boost consumer channel fulfillment of 100k units out of 3rd-party supplier Ingram Micro Mobility. Resolved and addressed supplier issues, including operational customizations, special service requests, and pricing negotiations. Performed comprehensive, in-depth analyses of channel sales and fulfillment process workflows, identifying potential failure points and devising mitigation solutions.• Performed comprehensive, in-depth analyses of channel sales and fulfillment process workflows, identifying potential failure points and devising mitigation solutions.• Collaborated with supplier in design and implementation of near real-time, web-based dashboard for trending of order and unit throughput, avoiding $155K of variable labor cost.• Created KPI metric report, enhancing fulfillment roadmap accuracy.• Partnered with supplier finance team to map and execute updated inventory shrink tracking, saving $250K in first 3 years.• Selected as 1 of 35 employees for Sprint Forward Supplier Selection Team evaluating request for proposal (RFP) of onsite facilities and selecting suppliers for enterprise fulfillment / procurement priorities, awarding 4 major contracts and mitigating forward logistics risks.