Query Resolution B2B & B2C - Inbound Supply Chain Operations LiaisonSAP Order Processing

High Call Volumes: 50 - 60 taken per dayFinancial Account ManagementFringe Benefit Information Liaison

Electronic Inventory AuditingSAP Inventory ReconciliationSupply Chain Liaison

Query Resolution B2B & B2C - Inbound & OutboundSupply Chain Operations LiaisonSAP & CRM Logging

Support engineer with Dell Compellent for enterprises in Europe, Middle-East, & Africa.Product Expert and Engineer for the following:Dell Compellent Storage and SAN systems Dell Networking TopologiesBrocade Fibre Channel SwitchesCertifications achieved in the following:(N10-006) CompTIA Network+(2V0-620) VMware vSphere 6 Foundations(VCP6-DCV) VMware Certified Professional (VCP6) - Data Center Virtualization(S10-110) SNIA Storage… Show more Support engineer with Dell Compellent for enterprises in Europe, Middle-East, & Africa.Product Expert and Engineer for the following:Dell Compellent Storage and SAN systems Dell Networking TopologiesBrocade Fibre Channel SwitchesCertifications achieved in the following:(N10-006) CompTIA Network+(2V0-620) VMware vSphere 6 Foundations(VCP6-DCV) VMware Certified Professional (VCP6) - Data Center Virtualization(S10-110) SNIA Storage Foundations[Currently undergoing {CCNA} Cisco Interconnecting Cisco Networking Devices Part 1&2 (200-125) certification preparation - Expected Exam Date: June 6th Show less

Provided specialist server support to enterprises in Nordic countries.Proficient using the following software and related tools:Windows Server (2008-2016), Hyper-V VMWare, Esxi 5.5/6.0/6.5, VSphere/VCenterRHEL, CentOS Established as a Product Expert in the following:PowerVault - MD1xxx & MD3xxxPowerEdge Server - Blade, Tower, Rack, VRTX, M1000e, Cloud

• Manage multiple customer queries daily in regards to complexities when changing electricity supplier. • Monitor an array of data types, such as electricity meter reads, in the aim to ensure consistency throughout the SAP database.• Report errors in the database to the relevant parties, be it the customer or ESB networks, in the pursuit of ratifying data inaccuracies.

• Part of an effective team that delivered high quality service and met any customer needs to over 500 customers on a daily basis.• Consistently beat sales targets through quality of service and very effective time management.• Became a leader amongst my team, running the biggest and busiest section of the restaurant.• Established excellent communication skills working as part of a multi-cultural team in an environment where communication was essential to a successful service.