Patricia Mcclellan Email & Phone Number

Chicago, IL, US

Armonk, New York, NY, US

• Guided talent management by communicating with external vendors and internal sources to enroll employees in technical skills and professional training courses that fostered career development.
• Led thorough training by revising content to better fit with center environment, instructing employees in communications, professional presence, and cross-functional collaboration; drove employee development and.
• Facilitated new employee orientation, customizing onboarding presentations to ensure smooth acclimation and provide a comprehensive understanding of operations and services on location.
• Operated on communications board by interfacing with multidisciplinary management team to collect information regarding innovation centers and build stories, utilizing storytelling techniques to support the creation of.
• Led personnel management for a seven-member IT team, providing extensive coaching and mentoring to assess business objectives, discuss performance reviews, and foster professional growth.

Armonk, New York, NY, US

• Served as personnel manager for 75 IT professionals by supervising communications, scheduling, recruiting, and staffing, effectively managing daily operations.
• Collaborated with human resources to reorganize departments and assign staff to personnel managers based on skill set, supporting workforce planning.
• Coached newly transitioned employees to support creation of yearly goals, assisting with the development of realistic objectives that would stimulate career growth.
• Created reporting on resource management, interfacing with Center executives and management team to provide updated information regarding resource allocation and utilization.
• Delivered leadership coaching and training, counseling managers in performance management, disciplinary issues, and terminations to support leadership development.

Armonk, New York, NY, US

• Worked on a three-person team that oversaw deployment for a resource pool of 440 IT employees, interfacing on cross-functional units to gather staffing requirements and timelines while determining skills gaps.
• Served as personnel manager for up to 125 long-term supplemental employees.
• Supported organizational transition to new staffing model, providing training to ensure smooth acclimation to latest systems, processes, and resources.

Armonk, New York, NY, US

• Coordinated staffing activities for nearly 200 IT professionals across major OEM clients, leveraging resource management and allocation proficiencies to maximize utilization, minimize bench time, and assign employees.
• Implemented centralized staffing processes, building templates and standard operating procedures that improved resource deployment activities and expedited onboarding and offboarding.
• Collaborated with project management office (PMO) to create a resource deployment database, facilitating resource tracking and scheduling while increasing efficiency.

Armonk, New York, NY, US

• Oversaw approximately 130 resources, collaborating with human resources and recruiting to implement a transition plan for converting subcontractors to supplemental employees; streamlined workflows to increase.
• Created onboarding processes for new employees by collecting information to build a handbook, ensuring adherence to standard operating procedures and best practices that improved onboarding.

Armonk, New York, NY, US

• Instituted a new recruiting process, creating and maintaining a pipeline of talent that decreased reliance on staffing agencies while reducing costs.