Mike Cobb Email & Phone Number

London, GB

London, England, United Kingdom

Global Service Management Lead for Thought Machine, responsible for team of Service Managers and clients in NA, APAC (and ANZ), EMEA and NA.

London, United Kingdom

Working with Retail Banks to help them upgrade and support their core banking platforms to a cloud based micro services platform called Vault.

London

Managing project plans, risk and issues, and arranging project board meetings for a number of key projects relating to UK exit from EU.

London, United Kingdom

Production support manager for finance and regulatory applications for UK and five other European locations. Improved service levels to clients through implementation of ITIL, developed SLAs (Service Level Agreements) with clients and vendors. Implemented a capacity management tool that helped to prevent outages due to the lack of resources like database.

London, United Kingdom

Responsible for the team of programmers and support analysts that evaluated, implemented and supported a new regulatory application, AxiomSL, which replaced a home developed system based on PL/SQL.Transitioned the development of the older legacy platform to an outsource service provider (TCS). This allowed internal staff to focus on the deployment of the.

Review of existing data and BI iniatives and advise strategy relating to ETL tools and Business Intelligence.

Selection and Implementation of Data Warehousing tools for the Retail division. Programme Manager for a major refurbishment programme which introduced Informatica, SAP Business Object XI and Oracle 10GR2. £1.5M - 2000 man days project.

Franklin Lakes, New Jersey

Responsible for web analytics and KPI reporting at Merck Medco. Designed the integration with campaign management tools and worked on the re-design of the new web site, including optimisation of key components like Registration, and prescription refill for the web site.

Greater New York City Area

Responsible for the management of 1500 laptops and Lotus Notes across 5000 Investment Bank users, and 50 regional office locations. Developed a strategy that resulted in the rationalisation of over 700 servers.