Scott Mccomb Email & Phone Number

Boise, Id, Us

Boise, Idaho, United States

Work on project Engineering team to deploy, support, and maintain the following IP telephony solutions in customer environments:Cisco – Deployment, troubleshooting, support, and maintenance of Unified Communications Manager, Unity Connection, IM & Presence, Unified Contact Center Express, Emergency Responder, Webex, Webex Room devices, phones, ATAs, and CUBE.Microsoft – Deployment, troubleshooting, support, and maintenance of Teams Direct Routing, Teams Operator Connect, and… Show more Work on project Engineering team to deploy, support, and maintain the following IP telephony solutions in customer environments:Cisco – Deployment, troubleshooting, support, and maintenance of Unified Communications Manager, Unity Connection, IM & Presence, Unified Contact Center Express, Emergency Responder, Webex, Webex Room devices, phones, ATAs, and CUBE.Microsoft – Deployment, troubleshooting, support, and maintenance of Teams Direct Routing, Teams Operator Connect, and Teams Calling Plan.AudioCodes – Deployment, troubleshooting, support, and maintenance of SBC, Media Pack, and phones.Poly – Deployment, troubleshooting, support, and maintenance of phone and headset devices. Show less

Meridian, Idaho

IP Telephony – Troubleshooting, support, and maintenance of Cisco Unified Communications Manager, Unity Connection, IM & Presence, Unified Contact Center Express, Emergency Responder, Webex, phones, ATAs, and CUBE.Networking – Cisco and Meraki routing and switching configuration and support, Cisco and Meraki wireless configuration and support, Cisco/Palo Alto/Meraki Firewall configuration and support, Cisco Satellite Receiver configuration.Windows Server and Microsoft Active… Show more IP Telephony – Troubleshooting, support, and maintenance of Cisco Unified Communications Manager, Unity Connection, IM & Presence, Unified Contact Center Express, Emergency Responder, Webex, phones, ATAs, and CUBE.Networking – Cisco and Meraki routing and switching configuration and support, Cisco and Meraki wireless configuration and support, Cisco/Palo Alto/Meraki Firewall configuration and support, Cisco Satellite Receiver configuration.Windows Server and Microsoft Active Directory – Windows server version 2008 to version 2016 configuration and support, DNS configuration and support, DHCP configuration and support, Group Policy configuration and support, File/Print configuration and support.Third-party Software Support – VMWare configuration and support, Citrix maintenance and support, BlueCat Networks DNS/DHCP/IPAM configuration and support.Windows and Mac Computing Support – Troubleshooting and resolution of Windows and Mac computers and software. Show less

Cisco IP Telephony Deployment – Developed, planned, and executed the conversion of analog telephony to a Cisco Unified Communication Voice over IP solution, which was deployed to 54 sites.Cisco Route/Switch Deployment and Administration – Logical route protocol design for a WAN network that spans 54 sites to support VoIP. Work included configuration, maintenance, administration, and deployment of several models of routers and switches.Microsoft Active Directory Conversion from… Show more Cisco IP Telephony Deployment – Developed, planned, and executed the conversion of analog telephony to a Cisco Unified Communication Voice over IP solution, which was deployed to 54 sites.Cisco Route/Switch Deployment and Administration – Logical route protocol design for a WAN network that spans 54 sites to support VoIP. Work included configuration, maintenance, administration, and deployment of several models of routers and switches.Microsoft Active Directory Conversion from Novell – Configured and maintained all aspects of the Active Directory environment (GPO, DNS, DHCP, File/Print) for the purpose of converting a Novell network to Active Directory. Show less