Tom Mcconnell work email
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With over 15 years of experience in sales, I am a growth-driven sales leader who is passionate about helping customers and prospects realize the value of modern software solutions. I have a proven track record of building and growing high-performing teams, exceeding sales targets, and expanding market share in the enterprise software space.Currently, I am the GM of High Velocity and Self Service at Netlify, a leading platform for web development and hosting. In this role, I oversee the strategy, execution, and performance of the team dedicated to our global customer base, focused on optimizing the customer experience for self serve and sales assisted growth. Additionally, I am an advisory board member at UCI Division of Continuing Education, where I help guide the curriculum and networking opportunities for students and faculty in the Customer Experience Program. I am always open to connecting and learning from this extensive professional network.
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Vp Of SalesCrescendoSacramento, Ca, Us
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Gm, GrowthNetlify Apr 2024 - PresentSan Francisco, California, Us• Built a highly efficient revenue engine for online and sales-assisted GTM teams, leading to increased revenue for SMB/MM/ENT segments.• Developed strategies to optimize the performance of BDRs and AEs, resulting in improved sales outcomes.• Implemented innovative tactics to drive growth and scalability in a remote work environment at Netlify. -
Director Of Midmarket SalesNetlify Jun 2022 - Mar 2024San Francisco, California, Us• Led a team of Account Executives focused on Midmarket sales, later expanding to all segments for net new and expansion sales globally.• Restructured the team to support growth, launching a Customer Success division focused on retention strategies.
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Advisory Board MemberUniversity Of California, Irvine Division Of Continuing Education Aug 2021 - PresentIrvine, California, UsAn active board position to aid UCI in their Customer Experience Program for Continuing Education. Partnering with Faculty and other Board Members to guide curriculum, improve networking and job opportunities, and help other professionals enhance their knowledge in the customer experience space. -
Senior Sales ManagerZendesk Sell Dec 2020 - Jun 2022San Francisco, California, UsBuilding and growing an already amazing team of MM and ENT AEs to help our customers and prospects realize the value of a modern sales solution through Zendesk Sell. -
Enterprise Account ExecutiveWalkme™ Sep 2019 - Dec 2020San Francisco, California, UsWalkMe enables online businesses and service providers to increase conversion and improve service, while slashing the cost required to support your customers. By using WalkMe, the world's first interactive online guidance system, business owners and service providers are able to overlay on-screen ‘Walk-Thrus’ that assist end-users to quickly and easily complete any online process, turning even the most complex tasks into intuitive and user-friendly experiences.Working with some of the most innovative enterprise grade businesses to usher in a new era of digital transformation and technology adoption! -
Lead Enterprise Account ExecutiveCulture Amp Nov 2018 - Aug 2019Richmond, Victoria, AuLeading the charge to help companies change the way they build culture, develop authentic voices to share values, and amplify their people. Advising some of the largest multi-national organizations on how to create people-first strategies as they go through cultural and digital transformations while adopting some of the most innovative technologies in the market. -
Manager, Shared Services AmerZendesk Jan 2018 - Nov 2018Led a team of rockstars to support and accelerate our abilities to deliver exceptional experiences for our customers and theirs at scale. My team supported SMB, MM, and ENT deals across all of the AMER region while also developing a growing library of reusable assets which is used by 600+ global Sales individuals on a daily basis.
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Senior Solutions Consultant EmeaZendesk Jun 2016 - Dec 2017Senior Solutions Consultant for the EMEA region focusing on delivering best of breed solutions to companies in the Enterprise and Mid-Market segments across UK&I territories. Led a project-based team of 20 globally dispersed individuals to revamp and improve a set of existing sales and solution assets supporting multiple regions, languages, and deal sizes. This project was later rolled into a full team, which I managed across all regions globally.
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Solutions Consultant (Sales Engineer)Zendesk Aug 2015 - Jun 2016Consistent top performer in supporting Account Executives drive revenue for the AMER region across the Mid-Market and Enterprise segments. Helped to drive standardization for on-boarding and training new employees across multiple departments.
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Account ExecutiveZendesk Apr 2013 - Aug 2015Corporate Sales Account Executive with a focus on delivering scalable solutions to emerging and high growth companies in the SMB/Mid-Market Segment.
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Sales Development RepresentativeZendesk Mar 2012 - Apr 2013Development and qualification of inbound interest for companies of all sizes and industries. Promoted later to an outbound focus and started our first ever Outbound Sales Development Team, of which process was ultimately scaled to be replicated globally. Built processes, developed success metrics, and supported strategic account engagement for our Mid-Market/Enterprise teams for 20 reps. While in that outbound team of 1, I personally generated $1M ARR of qualified opportunities within the first 6 months.
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Sales Development RepresentativeRearden Commerce Feb 2011 - Mar 2012Oakland, California, UsSales development in the arenas of travel, expense, and procurement. In charge of targeting and generating sales on the Small Business, Mid-Market, and Enterprise levels in a territory consisting of all states East of the Mississippi River. -
Research AssistantJames Burchill & Associates, Inc Jul 2009 - Aug 2010Began working at James Burchill and Associates in an Internship position and was promoted to Research Assistant after 6 months of working for the company. While working for James Burchill and Associates, I was involved in the following:-Managed budgets and developed filing systems for large company accounts-Researched potential clients and wrote company memos-Wrote over fifty position pieces for various clients of JBA, Inc. of all professional backgrounds including politics, construction/development, financial services, and clean energy-Team member on successful campaigns to obtain Congressional funding for various projects for our clients. -Interacted with clients regularly to maintain relations and manage their public image-Worked with CEO, supervisors, and interns on training and technical assistance for company accounts
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Personal AssistantFusion Culinary Services, Llc Jul 2008 - Aug 2009-Communicated with Executive Chef and Co-Owner to organize catering events including pre-event budgeting, staff communication and equipment rentals.-Helped to prepare, set up, take down and recover from catering events ranging in size from 20 guests to 750 guests. -Assisted in the preparation, cooking, transporting and serving of food.
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Warehouse AssistantSage Publications May 2007 - Jul 2007Thousand Oaks, Ca, Us-Order fulfillment for research journals and academic book orders for domestic and international higher educational institutions.-Daily organizing, storage and receiving of books, journals, and other company products
Tom Mcconnell Skills
Tom Mcconnell Education Details
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University Of California, DavisWorld History; Statistics; Sociology; Communications; Economics -
Harvard Business School OnlineEconomics For Leadership
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De La Salle High School
Frequently Asked Questions about Tom Mcconnell
What company does Tom Mcconnell work for?
Tom Mcconnell works for Crescendo
What is Tom Mcconnell's role at the current company?
Tom Mcconnell's current role is VP of Sales.
What is Tom Mcconnell's email address?
Tom Mcconnell's email address is tm****@****esk.com
What is Tom Mcconnell's direct phone number?
Tom Mcconnell's direct phone number is (415) 418*****
What schools did Tom Mcconnell attend?
Tom Mcconnell attended University Of California, Davis, Harvard Business School Online, De La Salle High School.
What skills is Tom Mcconnell known for?
Tom Mcconnell has skills like Sales Process, Salesforce.com, Enterprise Software, Solution Selling, Sales, Management, Sales Operations, Business Development, Leadership, Public Speaking, Lead Generation, Account Management.
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