Heather Mccormack Email & Phone Number

Boston, Ma, Us

Chesterfield, Mo, Us

•Operated as HR lead for post-merger integration efforts by addressing employee needs and concerns, integrating various systems and processes with parent company (payroll, benefits, HRIS, role alignment, etc.), and assisting with change management.•Served as a trusted advisor to Managing Director and departmental leaders during significant reorganizations and changes in corporate strategy.•Provided coaching and support on people management skills, performance management, personnel issues, and other HR matters.

Boston, Ma, Us

•Owned all phases of the employee lifecycle by providing leadership and support in talent attraction, recruitment, onboarding, development, retention, and offboarding.•Collaborated with the CEO and departmental leaders to determine hiring needs and develop strategies for securing and retaining talent in a challenging market.•Led development and rollout of first employee handbook, working cross-functionally with legal advisors and internal management to develop policies to support substantial employee headcount growth.•Worked with CEO and Technical Director to open an office in Medellín, Colombia by establishing HR function and spearheading hiring efforts. •Supported strategic acquisitions by tactically and culturally integrating Blackstone Media, Sine-Wave Technologies, and Fresh Tilled Soil into our team.•Helped shape and solidify the company’s mission, vision, and values and incorporated into the employee experience.•Directly sourced and recruited team members for various roles in technology, project management, experience design, and human resources.•Hired, trained, and managed HR Coordinators and Recruiters to scale our HR function.•Served as the HR lead during due diligence process that led to company’s acquisition by Amdocs.

Boston, Ma, Us

•Led recruitment efforts by sourcing candidates, creating and posting job descriptions, screening resumes, scheduling and conducting interviews, and negotiating job offers.•Served as a liaison between employees and management to ensure needs were addressed and met.•Implemented and maintained Human Resource Information System to centralize employee information and streamline various processes, including but not limited to PTO management, employee onboarding and offboarding, and reporting.•Established, facilitated, and improved our employee review process.•Facilitated the onboarding of new hires.•Ensured compliance by monitoring state and federal laws and regulations, creating and updating policies, and communicating changes accordingly.•Developed, implemented, and oversaw employee benefit offerings such as retirement, referral, student loan repayment, educational reimbursement, and fitness programs.•Managed the open enrollment process for health insurance benefits.•Maintained client relationships and transitioned account and project management responsibilities over time and stepped in to support the team when needed.

Boston, Ma, Us

Served as both an account and project manager throughout the lifecycle of a range of digital projects, managing website and web application projects of varying sizes and working with team members during the discovery phase through design, development, QA, and launch.

London, Gb

Worked with the Director of New Media Product to develop a next-generation learning application, Pearson Writer, that helps improve student writing skills, essay writing, and research skills. Responsibilities included: conceptualizing a product tracking feature, investigating and securing a web-scale discovery service for the application’s Find a Source feature, facilitating a 10,000+ student pilot program, and performing Quality Assurance for desktop and mobile versions upon release.

London, Gb

Supported the Vice President of Digital Strategy to maintain and improve Pearson’s online developmental courses by training instructors, providing customer support, organizing/analyzing instructor reviews, and tracking sales, redemption, and usage for the programs.

Springfield, Massachusetts, Us

Contributed to Hall of Fame staff preparations for 2009 Enshrinement ceremony and promoted Hall of Fame brand by assisting with summer events and media activities.

Bachelor Of Arts, English And American Literatures

Certificate, Human Resources Management

Education record