Jana Mccormick Email and Phone Number

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Designed electronic file systems and maintained electronic and paper files.Served as central point of contact for all outside vendors needing to gain access to the building.Dispersed incoming mail to correct recipients throughout the office.Organized files, developed spreadsheets, faxed reports and scanned documents.Developed and created a more effective filing system to accelerate paperwork processing.​Entered AP Invoices into Quick-books.​​Supported the Parts Department.Creating and correcting purchase orders.Assisting with inventory counts.Verified that information in the computer system was up-to-date and accurate.Monitored and verified packing slips with purchase orders and received correct items in the system.Proficient with JobBOSS system.

Scheduling and coordinating children's activities.Transporting children from school and other activities.Undertaking appropriate educational activities with the children.Assist with the smooth and efficient running of the home as needed.Maintain and manage activities and commitments.Maintain a safe and secure environment.

Adhered to recipe and presentation standards for specialty coffee drinks.Resolved customer disputes with tact and professionalism.Improved drive through service times down to 48 seconds per car, while maintaining accuracy with minimalerrors.Correctly followed all health, safety and sanitation guidelines.Maintained calm demeanor during high-volume periods and special events.Protected store assets and facilities by ensuring compliance with company policies and procedures.Trained numerous new employees on proper procedures and safety guidelines.Managed morning rush of over 400 customers daily with efficient, levelheaded customer service.Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.Money handling including counting tills, checking for discrepancies, and filling bank deposit bags.Store and safe key-holder.

Adhered to recipe and presentation standards for specialty coffee drinks.Resolved customer disputes with tact and professionalism.Correctly followed all health, safety and sanitation guidelines.Maintained calm demeanor during high-volume periods and special events.Managed morning rush of over 250 customers daily with efficient, levelheaded customer service, solo or withonly one support.Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.

Developed and maintained a company-wide contact system by importing complete business cards into Outlookand color coding by department.Kept above mentioned business cards in a sorted book alphabetized by company, then by name.Handled labeling marketing materials, setting up brochures and sales kits.Answered phones and greeted guests.Helped create an interactive manual via basic html and burned onto CDs to accompany paper manuals.