Kellie Mccormick Email & Phone Number

Carlsbad, CA, US

Southern California

1. Prospecting and developing new accounts in assigned territory 2. Collaborating with stakeholders to increase success of assigned hotels3. Re-Soliciting existing accounts for repeat business4. Shifting at least 12 accounts from the competition each year5. Tracking sales activities6. Reviewing account production with customers7. Booking meetings, events.

Long Beach, CA

East Lansing, MI

• Collaborated with Talent Acquisition Manager to create “Hyatt Buzz” around campus
• Met with students interested in interning for Hyatt through information sessions and one-on-one meetings
• Created flyers and chalk art around campus to inform students when Hyatt was returning to campus
• Worked with recruiters during CAREER EXPO to talk to students and collect resumes at the fair

East Lansing, MI

• Talk to customers through phone calls and in person to purchase tickets and other items we offer, such as gift cards
• Create ticket subscription packages that are tailored to what the shows the customers are interested in
• Use ticketing software Paciolan7
• Work entertainment events at The Wharton Center for Performing Arts and the Breslin Center

Hyatt Regency Chesapeake Bay

• Managed Dock’s Pool Bar & Grill, which serves patrons beverages and light fare by the pool
• Trained the international servers on our menu, serving layout, and customer service for Hyatt
• Completed daily tasks of pre-shifting staff, product requisition for items, and conversing with customers
• Learned proper beverage handling, including storage and par, and rotated through food and beverage outlets

• Created 40-50 sales gifts for use on site tours for potential clients
• Compiled 200-300 sales kits to accompany the sales gifts, which contained a press release, fact sheet, and local area map
• Learned how bookings were created and how banquet event orders were set-up
• Observed how prospecting and sales leads were handled, and how to keep up with current accounts and clients

Avon-by-the-Sea, NJ

• Managed breakfast, lunch, and dinner shifts by working with over 70 employees, making sure guests were happy with their dining experience, and controlling the operations of the kitchen and dining room
• Supervised 13-20 staff members during each shift by holding meetings and guiding employees to work their best
• Handled finances by receiving employee check-outs, counting and dropping money to the safe, and dealing with petty cash
• Diffused situations of unhappy customers about matters such as under-cooked food and service
• Observed kitchen to make sure the food was correct and was being served in a timely manner
• Assisted in planning catered events, i.e. set-up, menu, and in-voice

East Lansing, MI

• Planned meetings with guest speakers and field trips
• Coordinated with sports professionals to create career fairs