With a background in customer service, sales, and management roles within the fitness and leisure industry, I bring a wealth of experience and passion for delivering exceptional experiences to clients and customers.Most recently, as a full-time operations and management intern with the Village of Rosemont, I gained extensive experience in two major venues: Allstate Arena and Rosemont Theatre. My key responsibilities included event management, VIP coordination, ticketing, settlements, venue operations, and production. These hands-on experiences allowed me to sharpen my skills in managing large-scale events and delivering high-quality experiences for guests.In addition to my professional experience, I am currently studying Sport Management at the University of Alabama while also working for Alabama Athletics. This role allows me to apply my studies in a real-world environment, contributing to the daily operations of athletic facilities and supporting event management for university sports. The combination of my education and work experience has deepened my understanding of venue management and prepared me for a successful career in the live entertainment industry.Prior to my internship with the Village of Rosemont, I served as a Sales Associate at Crunch Fitness, where I honed my interpersonal skills by engaging with members, understanding their fitness goals, and recommending tailored solutions to meet their needs. I thrived on exceeding sales targets while building lasting relationships with clients through exceptional service.In an earlier role, I oversaw operations, managed inventory, and provided outstanding service to members and guests at North Shore Golf Club. This fast-paced environment emphasized attention to detail and a customer-centric approach, which helped me foster a positive atmosphere and ensure smooth day-to-day operations.My experiences have equipped me with a diverse skill set in customer relationship management, sales strategies, and team leadership, all while prioritizing client satisfaction and retention.Let’s connect and explore how my background and enthusiasm can bring value to your team or organization. I look forward to discussing potential opportunities!