Michael Mccracken Email and Phone Number
Michael Mccracken work email
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Michael Mccracken personal email
I am a proven leader with strong communication skills and a consultative approach to technology solution business development. Through the course of my career I have engaged with industry leaders in diverse industry segments including Communication, Manufacturing, Consumer Products, Retail and Public Safety to create reliable technical solutions to their unique business challenges. I bring over 18 years of experience in leadership, enterprise strategy, management, and technology experience to bear in crafting solutions for his customers that consistently exceed budgetary, financial and quality impact measurements. Selected accomplishments include: • Global life sciences program leadership with blended teams based in Germany, Switzerland, Singapore, India, Philippines and the United Sates• Proven sales leadership resulting in enterprise scale services engagements ranging from $3mm - $150mm in value• Developed strategic business and IT plans for Fortune 500 clients including Procter & Gamble, The Kroger Company, 20th Century Fox, NewsCorp, Time Inc., General Motors, Roche Pharmaceutical/Diagnostics and Sprint Communications• Established the cross functional organization charged with the development of the New York City Police Department’s Domain Awareness System in support of the Counterterrorism Bureau.• Developed and implemented 5 year strategic plan for inter-agency collaboration for New York City agencies including Department of Information Technology, New York Police Department and Mass Transit Association.• Lead National Targeting and Analysis Systems initiatives for the Department of Homeland Security Customs and Border Protection agency• Provided Program Management for the full technology replacement and enhancement program for the New York Police Department’s 240 Precinct and Administrative facilities.• Managed the planning, design and implementation of large scale business solutions that leverage emerging technology capabilities
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Senior Practice ManagerAmazon Web Services (Aws) Oct 2022 - PresentSeattle, Wa, UsAccountable for contributing to the success of the AWS ProServe early career development program "Accelerate to Consulting (A2C). Program design, strategy development and employee experience leadership of a 250 person organization .
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Practice ManagerAmazon Web Services (Aws) Jun 2019 - Oct 2022Seattle, Wa, Us
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Director, Delivery ManagementAvanade Apr 2013 - Jun 2019Lead an international team to deliver a portfolio of solutions designed to improve food safety and provide predictive analytics based on activities in Food Retail environments captured on mobile and IoT devices. Key accomplishments include:Development and deployment of a cross platform mobile application with integration to Bluetooth devices that measure temperature, environmental factors and specific activities taken by store associates that interact with food preparation processesCoordination and delivery management of configuration of highly available Cloud based infrastructure which supports the capture and processing of data from 34,000 retail stores and processing advanced analytic functionsManaged the development of custom PowerBI dashboards, ensuring that the data reflected relevant data for stakeholders in end customer organizations at multiple levels (i.e. executive vs store associate).Managed a staff of 75 geographically dispersed personnel in India, Philippines, Mexico and the United States. Served as Scrum Master and Agile Coach for 9 separate workstreams that contributed to the overall solution designAccountable for a $6.5 mm budget which came in within .01% of forecast over the life of the project
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Director, Delivery ManagementAvanade Apr 2013 - May 2016• Global Program management for Communications and collaboration systems for a multi-national Life Sciences industry client. Manage overall strategy, design and deployment to 100+ countries with key teams placed in EMEA, APAC, LATAM, and NAM• Leadership of an enterprise wide executive business intelligence system for a communications industry client• Partner with the CIO level leadership of client organizations to define transformational programs for their organizations.• Leadership of large, complex project teams accountable for the overall management, planning and delivery. • Directly accountable for channel development and key sales pursuits. • Provide strategic direction to all change management activities for project or programs. • Support clients managing their change enablement processes to drive business value.• Provide project leadership to appropriate onshore, offshore and near-shore workforces.• Accountable for delivering advanced delivery management training to North American staff to enhance the delivery capabilities for the organization as a whole.
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Support Practice Manager - Communications SectorMicrosoft Corportation Nov 2001 - Apr 2013Redmond, Washington, UsManage P&L of $18mm annual direct revenue with 26% year over year growth and 38% profitabilityLead Microsoft Support Services team focused on providing proactive and operational support services for Microsoft’s North American strategic communication sector customers including News Corp, Sprint Communications, Reed Elsevier, Time Warner Communications and Cox.Primary executive sponsor for Microsoft Premier Services customer executive relationships in the sector -
Program ExecutiveMicrosoft Corportation Nov 2009 - Jan 2011Redmond, Washington, UsAccountable for leading a $150 million dollar 5 year program.Manage full program implementation including program management office, citywide fiber network installation, data center operations, hardware and software design and implementation, software development and technical support services functionsDeveloped Managed Maintenance Services team to provide custom application support and maintenance services for the programLead a diverse team of 80+ full time professionalsWork with the NYPD Commissioner’s and Chief’s and their respective personnel to ensure that the program meets or exceeds their concept of operations for the cityProvide strategic guidance on execution strategies and technical alternatives to address the changing threat profiles as they are identifiedDeveloped and implemented 5 year strategic plan for inter-agency collaboration for New York City agencies including Department of Information Technology, New York Police Department and Mass Transit Association.
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Program Manager / Principle Project ManagerMicrosoft Corportation Jun 2005 - Dec 2009Redmond, Washington, UsPrinciple Project Manager / Program Manager – Public SectorAccountable for 5 core programs and 19 managed projects supporting National Security within the Customs and Border Protection division of DHS. Including Advanced Targeting Systems for inbound cargo, Analytical Framework for Intelligence, Customs and Trade Partnership against Terrorism (C-TPAT), and field office collaboration technologies.Cross agency collaboration to enhance targeting and intelligence effectiveness.Accountable for Microsoft Premier Services engagement at TASPOManage a development team of 35 full time staff and budget of $12 million annually (Microsoft FY 09)Received top Customer Satisfaction Survey results from both Customer and Partner surveys in FY 09Department of Homeland Security ClearanceSuccessful management of the 29 month, $5 million New York Police Department Smart Precincts projectInitiation, Planning, and Execution of a full strategic planning to refresh NYPD technology including installation, planning and development of state of the art Hardware, Software and Networking for 240 NYPD facilities including all Borough and precinct facilities.Key leadership role in the development of the Counter Terrorism strategy for the city of New YorkManagement of a 43 person team made up of customer, partner and Microsoft employeesDeveloped and Communicated project goals and objectives with all levels of the organization and project stakeholdersReported directly to the Deputy Commissioner of Technology for the NYPDDeveloped success criteria for the project team and distribute accountability for execution excellence.Worked with customer team to develop long term support strategy for the department
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Practice Manager - Ww Manufacturing ServicesMicrosoft Corportation Jun 2003 - Jun 2005Redmond, Washington, UsAccountable for $2.7million dollar services budget delivered to strategic ISVs in the manufacturing industryManaged the development of 5 solutions offerings with 10 manufacturing Solutions Architects that resulted in engagement with customers including Philip Morris, Kraft Foods, and Toyota Motor Company.
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Engagement Manager - Stratey ServicesMicrosoft Corportation Nov 2001 - Jun 2003Redmond, Washington, UsLeader of the Central Region Services CSI program Q4/03 and Q1/04.Member of the 2003 and 2004 MGB technical design teams that was accountable for developing all technical courses delivered at this year’s Global BriefingManage all Partner Strategy Consulting engagements delivered in the Central RegionNorth America Program manager for WW MCS Strategy program development working with program managers from EMEA, LATAM and APAC.
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Practice ManagerWhittman-Hart Jul 1998 - Aug 2001UsManager of the Electronic Commerce practice for Ohio and Kentucky. -
Project ManagerCap Gemini Jan 1993 - Aug 1998Paris, France, FrProject manager for multi-national consulting firm. Lead project based teams that addressed Information Technology consulting needs for large corporate customers.
Michael Mccracken Skills
Michael Mccracken Education Details
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Xavier University - Williams College Of BusinessBusiness -
University Of Alaska AnchorageAdvertising And Marketing
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Max Technical
Frequently Asked Questions about Michael Mccracken
What company does Michael Mccracken work for?
Michael Mccracken works for Amazon Web Services (Aws)
What is Michael Mccracken's role at the current company?
Michael Mccracken's current role is Global Technology Consulting Leader.
What is Michael Mccracken's email address?
Michael Mccracken's email address is mm****@****oft.com
What schools did Michael Mccracken attend?
Michael Mccracken attended Xavier University - Williams College Of Business, University Of Alaska Anchorage, Max Technical.
What are some of Michael Mccracken's interests?
Michael Mccracken has interest in Children, Arts And Culture.
What skills is Michael Mccracken known for?
Michael Mccracken has skills like Program Management, Project Management, Cross Functional Team Leadership, Consulting, Management Consulting, Professional Services, Saas, Cloud Computing, It Strategy, Public Safety Systems, Public Safety Technology, Online Advertising.
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