James Mccrea Email & Phone Number

Peoria, AZ, US

Identity Theft - Fair Credit Reporting

Peoria, Arizona, United States

Scottsdale, Arizona, United States

• Oversaw the development and establishment of a new team with an emphasis on the protection of Senior & Vulnerable Investors from concerns of Cognitive Decline and Financial Exploitation.
• Spearheaded the development and execution of a hiring strategy to turn a team of 3 into a 16-person organization.
• Provided motivation, support, and development to employees to guarantee the meeting of key strategic goals in adherence with executive level expectations ahead of plan.
• Played a key role by creating and implementing policies and procedures to guarantee compliance for key functions while overseeing those functions for industry regulators.
• Carried out the protection of over $250M in client assets from financial exploitation over 2 years, resulting in superior financial outcomes for investors.
• Drove the development of new technology solutions for client case management to realize operational efficiencies and reduce key risks for the program.

Scottsdale, Arizona

• Leveraged extensive expertise in the development and establishment of a new regulatory/compliance supervision service model for oversight of regulatory broker-dealer functions for our entire retail operations division.
• Provide leadership and support through internal and FINRA examinations of key processes
• Effectively employed Lean management principals to institute improvements in timeliness and accuracy of oversight completed on behalf of the business.
• Propelled a significant reduction in the backlog of oversight work from 2-3 months behind schedule across the organization to all supervision being current for 18 consecutive months.

Scottsdale, Arizona

• Furnished training and coaching to new hires and tenured employees through individual performance, career development, and process improvement initiatives.
• Served in an integral role by supporting day-to-day operations to guarantee client requests were handled in a timely and regulatory appropriate timeframe.

Scottsdale, Arizona

Scottsdale, Arizona

Scottsdale, Arizona

Scottsdale, Arizona