Anthony Mccune Email & Phone Number

Socially, I have always been described as the "quiet one". Yet, my communication skills as a IT Professional are praised frequently for the professionalism and knowledge I demonstrate. I suppose my background in customer service does come in handy.Since 2012, I have been working in the IT industry. Actually, my IT career started way back in 2001 when I was a student worker in the IT department at the University of St. Francis. I made my glorious return in 2012 as an intern at Family Harvest Church, while I was preparing for the CompTIA A+ certification exam. Since that time, I have had the fortune to steadily grow in experience and continue to expand my knowledge through the positions that I held.I have really shined with my current position as a Systems Administrator for a local managed service provider(MSP). I do my best to bring a positive attitude, a sense of humor, dependability, and a driven work ethic. I come to work to work and have demonstrated exceptional attention to detail in my ticket notes or documentation for IT Glue. I am consistently at the top of the list when it comes to following processes(per Nilear) and quantity of tickets resolved. I am a self starter who requires very little supervision.I was tapped to be a mentor to our new employees so they would be able to contribute to the company quicker and be more efficient in resolving tickets. I have recently started my journey in Salesforce by becoming a Certified Salesforce Administrator, obtaining several badges and four SuperBadges in Trailhead. and have been working on a personal project to put it all together.My specialties:✅ Windows and Apple operating systems✅ CRM Platforms (Salesforce, SugarCRM)✅ Salesforce Trailblazer (completed 4 SuperBadges) ✅ Application Specialist (O365, Sage ERP, Meraki, Barracuda, SharePoint, AWS)✅ Certifications Attained (Salesforce, CompTIA A+, Network+, and Security+)✅ Self-Starter, Self-Motivator, and Autonomous

Listed skills include Networking, Customer Service, Windows Server, Help Desk Support, and 18 others.