Ian Mcdermott Email & Phone Number

Dallas-Fort Worth Metroplex

Dallas-Fort Worth Metroplex

• Cultivated and maintained strong client relationships to ensure satisfaction, identify opportunities for growth, andprovide personalized financial or advisory solutions.
• Onboarded and Retained several multi-service clients.
• Managed clients totaling over $15 million annually in revenue.
• Integrated clients during a transition between internal systems.
• Expanded overall knowledge regarding Qualification, Solicitation, Classification & other functional areas.
• Utilized internal resources to ensure accurate data & information is provided to the Client & Customs.

Cleveland, Ohio, United States

• Managed the customs clearance and compliance activities of the team, ensuring efficient and accurate processingof import and export shipments while adhering to relevant regulations and policies.
• Consistently exceeded customer expectations when resolving customs clearance issues.
• Ensured accountability that compliance expectations are met.
• Successfully trained and developed established team members

Cleveland, Ohio, United States

Jacksonville, Florida, United States

• Oversaw the efficient operation of package sorting and distribution within the hub, ensuring timely deliveries.Managed a team of employees to meet performance targets.
• Exceeded operational expectations in all functional areas placed within the warehouse.
• Led, motivated and managed dozens of employees.
• Received Supervisor of the month on several occasions.