Michelle Mcdevitt Email & Phone Number

Massachusetts, United States

Beverly, Massachusetts, Us

"Leading companies in the food, pharmaceutical, industrial, and other markets rely on our innovative IoT monitoring products and expert services to help protect their products—and their bottom lines."A Carrier Company.

Welcome to contract to perm and freelance opportunities for user experience positions in IA, user research, wire framing, task flows and interaction design. My focus is finding solutions simply for your use to create consistent quality products.• MadPow, Android & iOS user studies on a health insurance mobile application to identify improved task flows. • Intralinks, A product used to create, store and distribute information simply and securely across enterprise boundaries. Moderated participatory design sessions and identified SEO facets to prioritize and agilely implement in the VIA product across a few sprints. • AVISTAR, Researched how to integrate the bandwidth management server for desktop videoconferencing with the Sametime Unified Communications solution including policies, SIP and codec support. Delivered an interactive prototype on time and within budget documenting a consistent user experience that matched the quality of the WebSphere Application Server.• Baranof Software, Product services and technical support for 3 end-to-end network connectivity products.• Future Generations, Inc. HTML design and systems solutions to meet business objectives. • JENTEK Sensors, Inc. PM for a Nondestructive Testing (NDT) system, MIT licensed technology.• NetApproach, Inc. Web design & ISP Support for a Web Design / Internet marketing solutions firm. Delivered first transactional websites. Worked on what is now called eCommerce sites.• Contracted for small business home offices requiring HIPAA technical assistance and consultation on software for business purposes.

Rockville, Maryland, Us

A leader in population health technology solutions that enable payers and providers to coordinate care for high acuity members across the Medicare, Medicaid, commercial business lines including dual eligibility. The parent company is Centene.• Delivered designs for new features: complex multi-line authorization process, fax split of documents, medication adherence assessments, health analytical data such as HEDIS• Created UI design kits to augment the functional specs and support consistency in new workflows for the TruCare and ProAuth products.• Participated on the Hackathon Committee

San Jose, California, Us

Improved the UX for SnapCenter, Cloud products, OnCommand Unified Manager, OnCommand Performance Manager, OnCommand System Manager, and Application Memory Management SaaS tools• Developing usability test plans and scripts for moderating remote usability sessions to obtain user preferences and design feedback• Collaboratively designing based on user research findings and recommendations to drive future design improvements for our cloud data management products to support B2B applications• Creating user workflows with customers, technical experts, and development to simplify the dba's life with superior tools for copy data management• Training colleagues on user research testing• Worked on the performance explorers to present analytics to manage storage objects in data centers• Contributed UI components to the design pattern library, LUCI; and participated on the acceptance committee.

Newton, Ma, Us

Designed first of kind software for organizational network analysis based on analytics. • Transformed consulting services deliverables using information architect techniques to repetitive taskflows that could be reproduced into a software product. • Identified personas to help inform design decisions on who would use software beyond HR personnel

Austin, Texas, Us

An industry leader in data warehousing. Lead the development team, product managers, & designers to create the next generation user experience of the metadata repository for business intelligent analysis reporting tools. • Applied design principles for a dimension editor that resulted in helping users understand how dimensions work with logical table sources when structuring big data for analytic purposes.

Lowell, Ma, Us

An industry leader in business workforce management. Provided evaluations and new designs that focus on instant engagement and guided decisions for a rich internet application, touch screen and mobile solutions using FLEX. • Lead the redesign of the Activities platform with a team of 12-18 people, including the product manager, development architect and developers, business analysts, service planning and customer design partners. • Applied information architect principles to timecard symbols to show flow and status and be accessible. • Lead the UX design team (8 people) to identify consistent interaction patterns for the component library.• Ran a user study to determine if hover over menus with hover help text was a viable timecard solution.• Provided strategic advice on pattern and component resuse to make the product consistent. Created new patterns when current patterns were limiting the user experience. • Created a component library that address the the interaction design, css, and code reuse.

Armonk, New York, Ny, Us

Member of the Design Team for Lotus collaborative software. Researched and designed UI portal and rich internet application solutions for instant messaging, telephony, and video conferencing to use for system health monitoring and troubleshooting. Design for the administrative and monitoring experience of software products that depend on the Integrated Systems Console and WebSphere Application Server. Collaborated with client designers to ensure a consistent user experience from across products for the end user and administrator. Experience with interfaces using Eclipse, Java, and J2EE, Struts and Tiles. Wire frame prototypes to show interaction to developers and end users. Created personas. Received a Bravo award recognizing work for Sametime Gateway software.• Analyzed 7 Sametime product servers to identify repetitive tasks to implement into one administrative console. Framework design was accepted by 7 development teams before prototyping the servers’ details.• Identified an interactive wizard pattern with developers to decrease second server application install time from 4 hours to ½ hour. Wizards for LDAP, Clustering, and security.• Delivered administrative designs as interactive prototypes for 5 new products including the Sametime Gateway for allowing external companies to communicate using IM, and Sametime Unified Telephony. • Patent pending for the end user experience for persistent chat rooms. Patent Title “Mangement of Multiple Synchronous Responses to Single Question in Community-Based Instant Messaging”• Delivered 2 designs based on administrative requirements analysis for Lotus Connections, a social networking software; and Sametime Advanced, a product for persistent chats and broadcast communities.• Integrated application troubleshooting techniques for administrators into the first release of two products.

Basking Ridge, Nj, Us

A leading telecommunications company ranked 11th in 2002 Fortune 500. Worked in User-Centered Design Lab for Enterprise Solutions Group. Improved workflow for ordering and billing for large customers using the Central Portal.• Interviewed 5 customers that lead to over 15 design recommendations planned for implementation.• Provided 3 design solutions based on customer observations, resulting in 80% implementation.• Awarded for the successful launch of College Intern Web-Site as a National Web Content Editor.

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A leading software developer for the Pharmaceutical Industry. Designed UI for the Health Industry. Specifically products that tracked Adverse Events in clinical trials and monitoring of clinical trials.

A company developing sensors and software for the GridStation Measurement System, a Non Destructive Testing (NDT) system using MIT licensed technology.

Us

A leading developer of Computer-Telephone Integration (CTI) middleware product called FastCall®.

Coordinated IT, proposals, and corporate communications.

Master'S Degree, Human Factors And Information Design

Bs, Education, Concentration In Communications And Special Education