- Team Software Architect (January 2023 – Present)- Created implementation plans for testable, scalable, and performant code to meet business needs- Ensured code and product quality by conducting code (PR) reviews, providing technical training and mentorship to team members, and working with system architects and fellow software architects to shape the architectural direction of the product- Architected and shepherded the release of Cognito Form’s public API- Led and collaboratively implemented support for OIDC SSO solutions while improving request performance, refactoring code to adhere to code standards, and teaching teammates about SSO, OAuth, and authentication- Led the successful upgrade of a PayPal payment integration, meeting regularly with engineers at PayPal to provide progress updates and demonstrations and successfully fulfilling a contractual obligation on schedule to earn an upgrade incentive

- Agile Coach/Scrum Master (May 2022 – June 2023)- Collaborated with peer scrum masters and the release train engineer in the scrum of scrums to define processes, discuss and remove impediments, and build high-performing agile teams- Facilitated team agile events to enable relentless improvement towards meeting PI objectives - Worked individually and collaboratively on a large, high-availability cloud SaaS product to update and enhance payment integrations with Square and Stripe, update and enhance REST/JSON-based data integrations, implement new workflow capabilities, fix production bugs, and address technical debt

- Designed an implementation of Selenium using Docker containers to support the CI/CD pipeline and the development of quality-tested code and implemented the solution in a development environment- Worked with other on-site interns on a business case challenge to develop an FMLA product offering

- Assisted global IT staff with day-to-day tasks to reduce down-time- Deployed the networked image to dozens of computers to ensure all systems operate using the latest security updates to prevent possible cybersecurity breaches- Worked with other interns globally to update chemical BFDs and centralize the storage of said BFDs

- Deployed the corporate system image to company computers and initiated and assisted in the creation of an updated networked image to facilitate the more rapid deployment of company computers- Created a satellite image network map for each Cox location, providing a faster and easier way to diagnose and find the root of network connectivity issues- Developed customized management alerts for network infrastructure to alert network administrators to outages and high-latency issues using Solarwinds' Network Performance Monitor (and other Solarwinds tools)- Proposed a cost-effective method to automate the categorization, quantification, and labeling of boards with tens of thousands of dollars in potential savings- Added and verified Cox locations on Google products using Google's business tools under the direction of the Vice President of Marketing- Organized Cox IT equipment, disposing of outdated components, properly storing new equipment, and organizing the components in a logical manner to allow for more efficient IT operations