Eoin Mcdonnell Email & Phone Number

Lexington, Kentucky, United States

• Sippy Solar panel planner https://sippy-prod.vercel.app/• Website where LA residents can request a free consultation for solar panel installation and recommendations• Creating an algorithm that runs to take the day’s requests and organize them the most ef-ficient possible manner for the team using google route API points• Attempting to honor time slots for morning, daytime, and evening appointments for cus-tomers• Created the admin dashboard and search function. • Broke components into small readable and editable files in the tree• Created wireframe solutions for front end individuals (I did not want to but the work needed to be done)• Agile process, PBR through Trello, daily scrum, weekly review• Building components with Next.js in TypeScript• OAuth implementation• Docker and Prisma backend management• Tailwind CSS is just like an artist defining a palette.

Learning at Awesome INC, learning at NKU MS in Cybersecurity, Leaning at Udemy, publishing documents.

Lexington, Kentucky, United States

• SQL database maintenance, recovery, migration, disaster recovery, T-SQL script modification• MSSQL authentication, maintenance, recovery, migration, and upgrades for companies like Brinks, Loomis, NCR, Garda, and several smaller armored car carriers.• Lock analysis and lock repair, managing RMAs and assisting with Quality Assurance.• Training people in ERP systems like SAP and MS Dynamics.• Repairing and creating scripts for regression runs for testing firmware in an automation engine.• Invoicing orders and SMI / VMI warehouses.• Customer support for installing Cencon systems.• Centran network setup and testing.• Beagle bone programming for testing.• Customer support and product expert in the complete range of products we manufacture including Cencon, Audticon, Unicon, Axessor, Paxos, X-10/ CDX, La Lard (700 Series, Smartlinc, Smartlinc II, Combogard Pro, Auditgard, Basic, 3&4 wheel mechanical locks, key locks), Familiar with DKX product line and best installation practices for all.• Providing part number requests for rare products, knowledge of catalogue going back to before I was hired.• Creating documents for colleges and end users that are easy to read and comprehend.• RMA maintenance, coordination with the Nogales office after lock repair was shipped to Nogales.• Product Validation Testing.• Shipping, invoice, and account management. Customs issues with various countries.• End of year audits (please don’t put technical support in charge of audits).• Analysis of customer responses and finding ways to decrease call volume.• On-call support assisting US military personnel securing SCIFs and GSA approved containers.• Maintaining product firmware and software history documentation.• Advising on database security and backup, assisting network maintenance.• Troubleshooting Kerberos and active directory.

Novi, Michigan, United States

Java and SQL integration, generifying code.Reinstalling SAP servers for testing. Server maintenance.

Dublin, County Dublin, Ireland

• Support for wireless connections.• Ticketing and tracking faults.• Setting up reverse DNS/proxy servers• Configuring ports for use with firewalls and switches.

Dublin, County Dublin, Ireland

• Built interactive flash animations.• Scripted animations for businesses that required safety training.• Creating images in Photoshop and Flash

Swords, Fingal, Ireland

• Support for Internet connections with DSL and dial up.• Escalating and tracking faults through Eircom Portal.• Handling high level complaint emails.• Writing detailed reports for high level refunds.• Auditing and training billing agents.• Modifying accounts .• Delegated tasks to individuals on the billing team.• Taking customer complaints via phone.• 2nd level support for residential customers.• Logging cases in Vantive• Escalating Faults• Acting Supervisor• Handling the call-back queue, for issues unresolved by 1st line

Ms Cybersecurity

Cybersecurity course. privacy by design, penetration testing,…cloud and network management in different languages. Network and firewall.

Education record

Deploying front and back end to different frameworks. understanding Authentication, Authorization, Confidentiality, Privacy by design.

Ma, Digital Media Technology, 2Nd Class Honors, Upper Division.

Activities and Societies: communicating with SQL databases before decent fromworks were available. Communicating with a database.

Bfa 3D Computer Animation, 3D Animation With A Minor In Painting, 3.5

Building animation models and animations in maya and flash. Learned actionscripting and mel scripting.