• Manage the renewals, upsell opportunities and client satisfaction of a 4 million dollar book of business. • Emphasis on providing actionable insights to the clients based on their data. • Oversee the implementation of new products and functionalities with existing customers.• Maintain communication avenues both via email and cadence calls to ensure client satisfaction and engagement.

• Work between teams to develop solutions tailored to the needs of each client• Develop and run reports that provide measurable insights against current marketing campaigns• Balance multiple projects and initiatives

• Analyze risk to determine insurance premium for new policies• Process changes that need to be made in polices based on the insurance companies appetite for risk • Mediate between the insured’s desires and the company providing the policy • Communicate through email and hone calls to potential and existing clients• Gain knowledge of aim and image right crms• Analyze insured properties pursuant of the company’s underwriting criteria • Building leadership, selling and time management skills through sales mentorship program

• Competitive Sports Manager of the Year 2017 • Organized an initiative to increase on- campus awareness of student opportunities • Gained Leadership skills through overseeing and managing a team of 3-6 officials• Assisted in training and developing the necessary communication and leadership skills of 4 potential managers • Adapted communication strategizes and utilized customer service skills when dealing with aggrieved participants• Advocated for the inclusion of other non-traditional sports, resulting in the addition of two new tournaments within the program • Learned and taught the rules and mechanics to officiating 5 different sports