Marcela Espinosa Baez Email & Phone Number

Queens, New York, United States

- Temporary duties related to the assistant manager position.- Greet every member and guest with enthusiasm and a smile.- Tour potential members around the club with the goal of signing up the person for membership.- Answer phone calls in a professional and energetic manner.- Execute all opening/closing operational procedures to ensure the club runs smoothly.- Handle member requests and concerns with a sense of urgency.- Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up.- Sign members up for startup sessions with Blink Personal Trainers.- Maintain regular and punctual attendance.- Comply with all company policies and procedures.

Jackson Heights, Ny

Reprocessing scopes, setting up patient procedure room, ordering cleaning supplies, and assisting the clinical team in delivering high-quality professional care while achieving optimal patient satisfaction. Responsible for the review and maintenance of inventory and supplies (receive and carry boxes of supplies 50 pounds or more). Part of the job’s responsibilities required effective communication skills, being a solid team player, and having the commitment to providing excellent patient service and professionalism. At the front desk, the administrative duties included scheduling appointments, customer service, phone calls, and data entry. Also, I provided a translation of doctor and patients’ conversations.

New York, Ny

Assisting patients with activities of daily living such as feeding, mouth care, grooming, shaving, among others. Helping nurses with the care of residents. Bathing, transporting and positioning the patient (ability to carry weights over 50 pounds). Measuring and recording patient vital signs. Keeping the patients safe and comfortable. Building a relaxing environment for residents and family members. Strong communication skills, empathy, and compassion.

Elmhurst, Ny

Weekend seasonal supervisor, responsible for the night-to-night operations and for the delivery of services to warming center’s guests in accordance with Monkworx Corp policies and best practices. Operating procedures, safety protocols, and administrative functions for program activities. Providing leadership, supervision, and direct support to the warming program team. Maintaining an accurate log of shift activities including incident reports and infractions of warming center rules. Meet with security guards overnight to provide reports and share any concerns. Performing other duties and tasks as assigned by supervisor and other program directors.

Main duties were organizing medical files, scheduling appointments, verifying insurance eligibility, cashiering. Meticulous cleaning and maintaining of eyewear and glass showcases. General store cleaning and customer service, selling merchandise, and advising on best possible solutions. As a Spanish-speaking individual, I worked translating the diagnosis to non-English speaking patients.

Bachelor'S Degree, Criminal Justice

Associate'S Degree, Criminal Justice, 3.7

Activities and Societies: Vice president of the Criminal Justice Club, Phi Theta Kappa Honor Society, Psi Beta Honor Society, Dean's list.