María Celeste Santana Email & Phone Number

Santiago, CL

Región Metropolitana De Santiago, Chile

• Assign resources and manage cash flows
• Conduct cost benefit analysis
• Ensure that all accounting activities comply with financial regulations
• Monthly and annual declarations in SII
• Recommend solutions to reduce costs
• Planning and selection of personnel

Provincia De Santiago, Chile

• Support in the development of the Marketing plan.
• Responsible for the development, implementation and analysis of internal and external marketing activities, complying with the annual Marketing calendar and working as a team with the functional areas.
• Monitor advertising, merchandising and promotional expenses.
• Analyze market and competition information for the best strategy for a marketing campaign.
• Organization of company meetings and events.
• Implementation and monitoring of content creation for website, intranet, newsletters, satisfaction surveys, promotional videos and email marketing campaigns.

Buenos Aires Argentina

• Define the business strategy (services that the center will offer, target audience, pricing policy and opening hours)
• Participate in the design and setting of the premises and the convenient facilities.
• Selection and hiring employees according to business needs.
• Coordination and supervision of all professionals, their work shifts, organization of agendas, etc.
• Establishing purchasing policy, taking care of contact with suppliers of cosmetics, materials, consumables.
• Guarantees the quality of the establishment's services and correct customer service.

Buenos Aires Argentina

• Schedule of Fairs - events that the province attends.
• Innovation of new promotional material and new ideas for stands
• Coordination with producers / exhibitors who will attend the different events
• Choice of promoters for the different fairs
• Coordination of promoters and supervision of fairs (Costa Argentina 2013 – Caminos y Sabores – Puro Diseño – BAF - Ganadera Rural 2013 – Alta Velocidad Bs.As y Junín – Vinos y Bodegas - Costa 2014)

Brisbane, Australia

-Assist brand manager at Telstra Store-Responsible for meeting/greeting customers upon arrival at the store.-Assisting with handing out merchandise.-Interact with consumers and provide information about Iphone 5.

Buenos Aires

-Responsible for developing email marketing campaigns across Europe and US regions.-Liaising with marketing managers to coordinate campaigns, collate creative materials and ensure creative sign off for email campaigns.-Work on database list pulls for emailing, telemarketing and directmailing.-Develop and manage testing, solid tracking and reporting.

-Start up "Club Resellers IBM" in Colombia and Peru.-Participate in pre-launch calls.-Monitoring user registration in Argentina and Colombia web site.-Build alliances in different countries in order to rewards users.-Assist IBM with weekly reports request.-Deliver email marketing campaigns such as HTML's.

• Start-up costumer loyalty program. Espacio Perfil.
• Drive new and dynamic marketing initiatives for our existing base of thousands of subscribers
• Assist in the negotiation with different brands to join the program.
• Develop, recommend and manage campaigns to increase customer satisfaction and improve loyalty
• Advertising piece design for weekly-monthly publications
• Find solution to customer complains.

• Switchboard Operator
• Correspondence Reception
• Client Attention
• Sector's stock control
• Discharge of Access Cards
• Dispatch and follow-up of National and International invoices

• To investigate the area of computer safety and its related products.
• To forecast the potential and feasibility of business.
• To promote software and related services.
• To arrange and hold meetings with IT Managers.
• To budget products and required services.
• To keep track of customers’ needs.

• Customer services.
• To keep legal and accounting documents updated.
• Translation of documents.
• To set up and update the database of clients/suppliers.