Kristy Mcelhattan Email & Phone Number

Boulder, Colorado, United States

Enthusiastic and dedicated travel professional with over 20 years of customer service experience, including 3 years specializing in African luxury safari travel. Known for delivering exceptional customer service and organizing memorable travel experiences across 9 African countries, I am passionate about maximizing traveler satisfaction and promoting sustainable tourism practices.Let's connect! I am eager to share insights, collaborate, and contribute to the vibrant world of travel. Passionate about creating extraordinary experiences and advocating for sustainable travel practices. ✈️🌍 #TravelProfessional #AfricanSafariExpert #CustomerServiceExcellence

Denver, Colorado, United States

Greater Denver Area

• Executed intentional recruiting efforts by facilitating orientations which educate onboarding employees about facilities, safety and security, and culture to enhance their work-life experience. • Supported employees through business restructuring of over 300 layoffs. Led communication efforts, coordinated plan with leadership to decommission the headquarter office and continue to create an open and inclusive workspace for employees to grieve in a healthy and caring way. Reshaped work-from-home program considering pandemic. • Led and organized employee engagement opportunities to support the 9-11 firefighter stair climb, Bring Your Child to Work Day, Lunch & Learn programs and other company-wide volunteer events.• Passionate Yammer contributor building employee engagement through internal social media communications, programs to promote team building, community service and product giveaways.• Managed and maintain a $4MM budget including lease agreement, monthly purchasing card statements reconciliation, and co-led efforts with the Procurement team to cut office supply expenses.• Green Team member responsible for the removal of individual desk trash cans, paper cups and banner sheets to reduce paper footprint and achieve company-wide established sustainability goals.• Onsite event coordinator providing support of all after-hours events ranging from 20 attendees to 500 and monitored beverage and supply inventory, equipment and AV systems.• Developed and maintain strong relationships with local vendors to manage internal and external accounts. • Oversaw mail room operations, UPS accounts and supplies, and relationship management with shipping broker for product sample shipments both domestic international. • Developed and maintained regular maintenance protocols on all machines including Xerox, kitchen equipment, HVAC, and draft beer dispensing systems. • Monitored stock control and inventory for kitchens and Tap House supporting an office of 350+ employees.

Greater Denver Area

• Managed calendars for Chief Strategy Officer, Chief Supply Chain Officer, Chief Financial Officer and Chief Marketing Officer and executed international travel arrangements, renewal of visas, and expense reports.• Worked closely with the MCI team members across the globe to communicate department updates.• Coordinated Global Leader Conference for 100+ attendees.

Denver, Co

• Key support to the engineers and all members of the staff to ensure a flowing work environment and maintained meeting calendars, set-up and take-down of office conferences/meetings.• IT backup support, Fire and Safety coordinator, process incoming and outgoing mail, order supplies and manage inventory for kitchen and mail room for an office of 80 employees.• Main point of contact for vendors and responsible for processing invoices for payment with company purchasing card. • Partnered with the marketing and proposals group to provide administrative support, go-to point of contact for all miscellaneous office needs and implemented new hire process for the Denver office. • Assisted in a major office move and consolidation of more than 130 offices. • Maintained and coordinate a busy travel calendar (both domestic and international) for 80 employees and complete expense reports upon request for designated assigned staff members.• Created a positive work environment and organize successfully attended employee events, annual holiday parties and All Staff Meetings. Recognized for my “can-do” attitude and passion for the well-being of the employees and company.

Longmont, Co

• Supported staff and contractors; managed travel arrangements, travel reimbursements, purchase card allocations. • Ensured the office ran smoothly; managed basic supply orders, arranged FEDEX shipments, maintained all standard office equipment, and worked with the building property-owner if any construction, facility maintenance or attention as needed. • Organized and implemented recycling program for office. Executed strict security regulations in order to follow the National Industrial Security Policy Operating Manual (NISPOM). • Maintained logs for Visit Requests, document receipts and contracts. Ensured timely distribution of Department of Defense (DoD) regulations concerning classified information. • Processed requests for government granted personnel security clearances on the appropriate DoD forms in accordance with the National Industrial Security Program Operating Manual (NISPOM).

Vienna, Va

• Assisted Program Management Team (PMT) with set up and execution of high-profile site events.• Managed Program Support Funding (PSF) forms to execute payment for conferences.• Processed payments with Purchasing Card for PMT expenses (ex: rentals, equipment, supplies for conferences etc). • Backed up to the VTC focal for the Vienna campus. Supported staff meetings for a site of 300+ employees and ensure excellent customer service. • Managed collateral material for PMT events (giveaway items such as shirts, pens, PC mouse, etc).• Maintained all contracts, forms, and catering information for each event.

Vienna, Va

• Assisted Program Management Team (PMT) with on and offsite Video Teleconferences.• Supported major events for the FCS program; prepared and participated in event set up.• Responsible for scheduling and setting up daily teleconferences. • Supported staff meetings for a site of 300+ employees and ensured excellent customer service. • Worked with key managers to ensure their Vision Support Plans (VSP) were completed in a timely fashion.• Monitored and updated Program Integration project link in Advanced Collaboration Environment (ACE) website.

Work closely with supervisor assisting in the completion of special projects. Responsible for scheduling meetings and setting up weekly teleconferences. Support 80+ SAIC employees and provide supplies for the kitchen and supply room. Provide travel support to 80+ employees. Schedule interviews and provide minimal HR support for IPTs (Integrated Product Team).Responsible for taking minutes for the IPT Quarterly meetings.Maintain TSRs (Temporary Support Request) for interns and temporary employees on the FCS contract. Maintained a relationship with various temp agencies to select and work with temporary employees.

Responsible for providing access to SAIC facilities for employees and contractors. Supplied the employees and contractors with the appropriate badges with clearance levels in compliance with the NISPOM (National Industrial Security program).Responsible for creating the badges for the east coast New Hire Orientation Day (50-100 badges weekly) with quick turnaround.Managed tasks such as, 20-30 e-mail requests per day and distribute Conference Center badges for various meetings. Cross-trained with Personnel Security; duties included Termination Reports and administrating fingerprints for clearances. Distribute parking decals to employees and contractors for the McLean facilities and maintaining the database.

Managed and organized the incoming classified visits for SAIC's second largest facility. Compiled lists of attendees for conferences held at the McLean facility. Responsible for terminating the outgoing visits and related paperwork.

Assisted all accounts payable activities, process invoices and check distribution. Data entry for accounts payable, calendar and fiscal year budget information into an automated accounting system.Stuff and sort payroll checks for 1000 + employees.

Bachelor’S Degree, Bachelor Of Human Services (Bhs)

In progress

Liberal Arts; Graphic Design And Marketing