Michael Celi Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri, Us

As SVP & General Manager (GM) of SmartConnect, I am responsible for the leadership, direction, and execution of the overall SmartConnect business strategy. SmartConnect empowers organizations by providing expert Medicare guidance. Additionally, I am responsible for managing a multi-million-dollar revenue budget, and strategy for growth of the SmartConnect business. Key areas of expertise include business development including maintaining current business partnership clients and developing future business partnerships and leading the operations of the business including marketing and sales organization performance. Key Responsibilities Include: - Exceed revenue targets and financial performance objectives for SmartConnect.- Cultivate strategic partnerships with key industry players, expanding market reach and brand visibility.- Build and lead high-performing teams that consistently deliver exceptional results.- Successfully implement innovative programs and solutions that enhance customer satisfaction and operational efficiency.- Demonstrate expertise in strategic planning, sales, marketing, business development, and P&L management.Core Competencies Include:- Leadership: Ability to inspire and motivate teams to achieve ambitious goals.- Business Acumen: Deep understanding of the healthcare industry and a proven ability to identify and capitalize on market opportunities.- Strategic Thinking: Skillful at developing and executing comprehensive business strategies that drive sustainable growth.- Sales & Marketing: Proven ability to build strong customer relationships and drive revenue growth through effective marketing and sales initiatives.- Operational Excellence: Committed to continuous improvement and operational efficiency.

Kansas City, Missouri, Us

Kansas City, Missouri, Us

Responsible for creating organizational continuity and alignment across all sales onboarding, training, continuing education, coaching, career pathing and sales manager/director development collateral and programming throughout all sales-side business verticals in a highly collaborative role.Through active, productive partnerships with all departments, the position creates and managescross-departmental forecasting, tracking and reporting mechanisms designed to give visibilityand oversight capabilities to all aspects of new sales agent, sales manager & sales directoronboarding, training, and developmental progression. Supporting overall company growth andagile workforce strategies, this role works to manage and determine business implications across all business verticals and company strategies.Additionally, this role works collaboratively with P&L business unit leaders to ensure uniformity across the sales continuum by aligning sales objectives with SVG’s business strategy through active participation in strategic planning, sales strategy and process development, forecasting, sales resource planning, sales compensation strategy and budgeting.

Kansas City, Missouri, Us

Kansas City, Missouri, Us

Kansas City, Missouri, Us

Responsible for ensuring that all employees possess the breadth of knowledge needed to be efficient in their respective positions. This is done through the administration of training as a new hire and on an ongoing basis. Over 550 employees successfully trained. In addition to new employee training, on-going training is conducted throughout our organization.Responsibilities include:• Train and assist in the development in all new sales and support staff. Topics include sales strategy, industry and product knowledge, computer systems, and various technical processes.• Develop effective training materials utilizing a variety of media. Content developed includes training manuals, learning software lessons, training videos, hands on activities, etc. • Develop continuing education materials, providing effective growth and development opportunities for entire workforce.• Develop and maintain communications such as emails and presentations in weekly meetings to ensure employees have knowledge of market place changes and general information.• Conduct follow-up studies of all completed training to evaluate and measure results.• Modify training programs as needed.• Exemplify the desired culture and philosophies of the organization.• Work effectively as a team member with other members of management.• Update and maintain training library of materials.• Organizational history and industry training for all new employees.• LMS Management

Kansas City, Missouri, Us

Kansas City, Missouri, Us

As a licensed sales agent, I represented a multitude of industry leading health insurance providers. It was my responsibility to help people make a decision with their Medicare insurance. This was achieved by turning a very complicated topic, into a simple and straightforward process. By the end of my time as an agent, I enrolled over 900 clients with their Medicare Supplement insurance.

Warrensburg, Mo, Us

• Developed and taught collegiate level public speaking courses, while simultaneously perusing a MA degree • Instructed two courses per semester, 24 students per course • Prepared lectures • Graded presentations and papers • Maintained office hours to advise students

Master Of Arts (M.A.), Mass Communication

Bachelor Of Science (B.S.), Broadcast Media & Journalism Minor