Eric Marcell Jones Jr. Email & Phone Number

Houston, Texas, United States

• Collaborated with sales teams to analyze client requirements and design customized technology solutions, addressing specific business challenges and objectives.• Conducted in-depth technical presentations and demonstrations to clients, showcasing the value and benefits of Dell's products and solutions.• Assisted in the development of proposals and RFP responses, integrating technical details, cost analysis, and implementation timelines.• Worked closely with product managers and engineers to stay updated on Dell's latest technologies, enabling me to effectively communicate technical advantages to potential customers.• Provided consultation and recommendations to clients regarding product configurations, scalability, and integration possibilities.• Engaged in customer workshops and discovery sessions to gather insights and align solutions with clients' strategic IT initiatives.• Collaborated with the sales team to identify opportunities for upselling and cross-selling based on customer needs and pain points.• Contributed to the creation of technical collateral, including whitepapers, solution architectures, and best practice guides.• Participated in training sessions to continuously enhance technical knowledge and stay up-to-date with industry trends.

Remote

•Support radiology team in report management, cross coverage, and communications with various hospitals throughout the US.•Maintain communication logs for company and hospital records.•Act as liaison between the teleradiologists, the technologists, and the hospital staff regarding turnaround times, waiting periods, the status of the test, etc.•Update and monitor client medical records as needed.

Remote

•Help support and develop a front-end application used to support calculation testing during the implementation and large ongoing project needs.•Testing support of the newly developed tool that will be built on a web server and include web services calls.

Houston, Texas, United States

• Built user interface applications and back-end databases using various programming and scripting languages.• Designed layout and templates for maximum usability and focus on user experience.• Developed logos, graphics and images for company websites and marketing materials.• Increased traffic and enhanced page ranking by improving website structure, performing Search Engine Optimization and Search Engine Marketing for small businesses.

Baltimore, Maryland Area

• Responsible for creating and developing websites using WordPress, Elementor, JavaScript and CSS to increase website traffic and aide in user experience.• Responsible for leveraging Search Engine Optimization to increase visibility across multiple platforms.• Responsible for updating and maintaining all modifications made to the company website to reduce overall manual labor.

Greensboro, North Carolina, United States

• Responsible for the re-design of the North Carolina A&T State University Computer Center website that is accessed by all the students in the College of Engineering.• Orchestrated a successful troubleshoot design reconstruction using Java, JavaScript and HTML, which resulted in updating 150 computers with the latest programming software.• Assisted with computing hardware repairs to refurbish and re-purpose existing technologies throughout the North Carolina A&T State University College of Engineering.