M. Carolyn Eckstein, Pmp, Csm Email & Phone Number

I AM A CREATIVE PROBLEM-SOLVER AND SEEKER OF CHALLENGES. Dynamic, multi-talented PMP-certified professional with 25+ years of experience managing teams to deliver successful technical, interactive, creative solutions and strategic content programs to Fortune 500 companies in publishing, technology, interactive, retail, entertainment, medical, pharmaceutical, non-profit, education, manufacturing, hospitality, and financial industries. A UNIQUE LEFT/RIGHT BRAIN COMBINATION: Technical expertise + detail-oriented creativity. I devise intuitive, organized methods to managing projects and uniquely creative approaches to solving business challenges. Experienced in all aspects of SDLC and PDLC. I employ Agile, Scrum, Kanban, Lean and Waterfall methodologies. Projects have included: • Lead and mentor teams, match resources to projects based on skills, capacity and cost • Conduct discovery, workflow & gap analyses, site audits (technical, content, functional, etc.), customized admin & user training, floor support • Define scope, deliverables, schedules, LOE (time & cost estimates), risk mitigation plans, assumptions, roles, responsibilities, change mgmt strategy, use cases, test cases (stories) • Monitor and communicate budget, hours, status, issues • Develop strategy recommendations, RFP responses, technical & business requirements • Design pilot-tests, wireframes, comps, process and eco-system diagrams • Coordinate data migrations, systems configurations, roll-outs, QA/UA testing, DNS cutovers, 301/302 redirects, pre- and post-launch floor support • Provide admin & user training unique to each organization, customized documentationI manage technical teams, project managers, creative, social, analytics, and strategy resources. Serve as Scrum Master to shepherd digital work throughout agency across dozens of clients, monitoring multiple timelines and resource workloads. Usually become defacto expert on internal operations for the organization (tools, HR protocols, templates, etc.). Develop comprehensive documentation including estimates, WBS, timelines, Statements of Work, risk mgmt plans, technical & functional requirements, process flow diagrams, RACI charts, and training guides.MY UNIQUE SKILLS: Explaining complex, technical concepts in layman’s terms, conceiving visually innovative ways to convey ideas or data, producing engaging instructional materials, and remembering where everything is! I relish finding novel approaches to challenging problems, streamlining complex solutions, and crafting functional databases & pivot tables.

Listed skills include Project Management, Publishing, Graphic Design, Technical Training, and 37 others.