Mcerald B. Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

British Columbia, Canada

Understanding the significant potential in catering to customers with credit challenges, I presented a compelling business case that highlighted the following key points:Untapped Market: Analyzing market data, I identified a substantial segment of customers with good potential for car purchases but were often overlooked due to their credit history. The Non-Prime Department would provide an opportunity to tap into this underserved market and increase our customer base.Customer Loyalty: With a dedicated Non-Prime Department, we could demonstrate our commitment to customer satisfaction and inclusivity. By offering tailored financing solutions to customers facing credit challenges, we could foster a sense of loyalty and trust among our clientele.Competitive Advantage: Establishing a Non-Prime Department would set us apart from competitors, positioning OpenRoad as a dealership that truly cares about its customers' needs and is willing to go the extra mile to ensure their satisfaction.By strategically presenting these points, I successfully convinced the leadership team of the immense value a Non-Prime Department would bring to OpenRoad. Embracing the vision, the company greenlit the initiative, empowering me to spearhead the department's creation and development.Since its inception, the Non-Prime Department has proven to be a game-changer, assisting numerous deals that would have otherwise been canceled.💼 Over $6.6M in gross profit and 1,050+ units assisted in delivering from deals that would have canceled due to credit problems🏆 Committed to excellence: Consistently deliver results beyond expectations, leveraging a unique blend of expertise in non-prime and leasing applications, making an impact on the company's bottom line and future business opportunities in the service and repeat sales side.

Burnaby

As General Manager at BC Auto Centre, I excelled in leading and empowering a diverse team of professionals while spearheading essential day-to-day management and operational responsibilities.🤝 Talent Management: I played a pivotal role in the company's growth by strategically hiring, training, and effectively managing a team of 5 skilled sales professionals, 2 Non-Prime Specialists, 2 service technicians, and 1 service advisor. By fostering a collaborative work environment, we achieved outstanding results and enhanced overall team performance.💼 Operational Excellence: My multifaceted role encompassed various operational aspects, including managing dealer-vendor relationships, implementing comprehensive sales training programs, and ensuring a robust monthly balance sheet for sustained profitability.🚀 Innovative Strategy: In response to the challenging circumstances posed by the onset of the Novel Coronavirus, I devised and executed a groundbreaking "buy from home" strategy. This initiative led to an impressive 24% month-over-month increase in gross profit margins, demonstrating our adaptability and resilience.💼 Asset Management: Overseeing pre-owned automotive inventory valued at $2.5M, I skillfully managed inventory turnover, ensuring optimal utilization and maintaining an attractive selection of vehicles for our valued customers.💰 Revenue Growth: My strong business acumen and marketing prowess were instrumental in generating remarkable results. Within a 10-month tenure and with a monthly marketing budget of only $20,000, I achieved an exceptional $1.1M in gross profit margin, contributing significantly to the company's financial success.I take immense pride in my achievements at BC Auto Centre and am dedicated to driving impactful results through dynamic leadership and innovative strategies

Vancouver, Canada Area

I thrived in overseeing and leading a high-performing team of 5 retail sales professionals, 5 non-prime/digital sales professionals, and 2 finance managers to achieve remarkable success in the automotive industry.🤝 Nurturing Talent & Collaboration: My focus on talent management and team building led to a cohesive and motivated workforce. By providing guidance and training, we fostered a sales force that consistently exceeded targets and delivered exceptional customer experiences.💼 Strategic Asset Management: Spearheading the oversight, purchasing, and financial implications of an impressive $3.1M pre-owned automotive inventory, I optimized inventory turnover and profit margins. My strategic approach ensured a dynamic and attractive selection for our valued clientele.🤝 Fostering Strong Partnerships: I played a pivotal role in enhancing business relationships by successfully establishing new dealer-vendor agreements. These strategic partnerships strengthened our supply chain and contributed to sustainable growth in the market.💰 Driving Financial Success: My dedication to financial acumen and innovative sales strategies resulted in remarkable revenue growth and profitability. Through effective planning and execution, we achieved outstanding results that significantly contributed to the company's success.

Coquitlam, Bc

🤝 Empowering Team Excellence: My focus on team empowerment and goal-oriented strategies led to remarkable achievements. I guided and supported my team members, helping them analyze and manage 70 credit applications daily. Together, we determined the most suitable lender for each application, ensuring optimal results for our customers.💼 Goal-Driven Approach: Motivated by a passion for continuous improvement, I inspired my team to surpass their performance month after month. By fostering a competitive and growth-oriented culture, we consistently achieved impressive results, averaging 25 deals and $100,000 in gross profit month over month for my 9 month tenure at Tricity as a Sales Manager. 🚀 Transforming Lives: Through our dedicated efforts, we not only met financial targets but also made a positive impact on our customer's lives. By assisting them in obtaining vehicle financing, we provided access to transportation, boosting their confidence and improving their daily lives. Thereafter, we assisted applicable clients who would qualify for lower rates and further enhance their purchase experience.

Coquitlam

In my role as a Non-Prime Finance Manager, I played a role in managing all incoming non-prime internet leads, providing expert guidance to secure pre-approvals for valued clients before scheduling test drives at the dealership.📈 Remarkable Start: Demonstrating my dedication and determination, I achieved outstanding results right from the outset. Within my first month in the industry, I successfully sold 6 vehicles and generated an impressive $32,000 in gross profit, setting the stage for a transformative journey ahead.🏆 Consistent Excellence: My unwavering commitment to excellence translated into sustained success. Month after month, I maintained an exceptional track record, averaging 17 vehicle sales and a remarkable $60,000 in gross profit. This consistency underscored my ability to deliver exceptional results and fostered trust with both clients and the dealership.💡 Empowering Client Solutions: As a Non-Prime Finance Manager, I thrived in finding innovative solutions to meet the unique needs of each client. My focus on securing pre-approvals empowered customers with confidence, helping them navigate their vehicle purchase journey smoothly and hassle-free.

Province Of Bc

As the youngest Legal Accounts Manager across Canada, I embraced the challenge with an unwavering determination to deliver exceptional results, compensating for any lack of experience or age. I took immense pride in implementing modern and innovative approaches to collecting, contacting, and negotiating litigation accounts with clients.🔍 Mastering Sub-Prime Small Court Claims: A key aspect of my role involved handling all sub-prime small claims cases for BC & AB. With meticulous attention to detail and a deep understanding of the legal landscape, I successfully navigated through complex cases, ensuring favorable outcomes for both clients and our organization.💡 Embracing Innovation: Leveraging technology and cutting-edge tools, I streamlined processes, optimizing efficiency and enhancing our services. By embracing modern ways of conducting business, I continually surpassed expectations and demonstrated my ability to adapt to an ever-evolving industry.🏆 Exceptional Results: Despite being the youngest in my position, my dedication to excellence yielded remarkable results, resulting in the lowest A/R record across the country. Through strategic negotiation and diligent efforts, I consistently achieved outstanding outcomes, bolstering our organization's reputation and client satisfaction.

Vancouver

As the Branch Manager at Easy Financial, my role centered around fostering strong, trusting relationships with our valued customers, much like a bank manager would do. I was committed to helping each customer achieve their financial goals while contributing to the growth and sustainability of our business.My responsibilities spanned three key areas: Sales, Collections, and Administration/Team Development. In the realm of sales, I strategized and executed effective marketing initiatives, constantly anticipating market trends to stay ahead of the competition. I believed in empowering our talented team with the resources and support needed to thrive in our dynamic environment, all while maintaining a balance between ambition and delivering exceptional results.As an approachable and communicative manager, I skillfully translated corporate vision into actionable initiatives, ensuring a shared sense of purpose throughout the branch. My focus on nurturing talent and career progression within the team was essential to building a top-performing unit. I prioritized team productivity, fostering an environment where everyone's strengths were utilized to exceed expectations.With a passion for excellence and a commitment to creating a harmonious work environment, I worked tirelessly to lead the branch in achieving remarkable results. I take great pride in my role as a Branch Manager, where I not only contributed to the financial success of our customers but also built a team that thrived on growth and achievement.

I am proud to have earned a rapid promotion to the role of Assistant Branch Manager at Cash Money, following my distinguished achievement as the top salesperson across Canada. As the Assistant Branch Manager, I played a pivotal role as the second-in-command, supporting all management tasks within the branch.🏆 Driving Sales Excellence: I was dedicated to maintaining and surpassing the branch's sales targets, leveraging my proven sales expertise to drive exceptional results. My commitment to excellence ensured that the branch consistently achieved its sales goals, contributing to the company's overall success.📈 Empowering Team Growth: My focus on daily training and mentorship was crucial in fostering a skilled and motivated team. By equipping staff members with the knowledge and tools they needed to excel, I contributed to their professional development and ensured a high-performing workforce.I am grateful for the opportunity to serve as the Assistant Branch Manager at Cash Money and to be part of a dynamic team that continuously strives for excellence.