Truly international Operational Excellence professional, bridging different regional and functional cultures, working within matrix organizations, hierarchically managing teams remotely locatedFrench and Italian citizenship; Trilingual: French (household language), English, Italian and intermediate German; MBA Carnegie Mellon University USACompetencies: Commercial & Operations’ excellence, multicultural People Management, Operational Strategic Vision, Project and Change Management, Financial Acumen, Product & Market business management Interested in: Commercial and Operational Excellence, Strategy, Transformation, Project & Change Management, Customer Satisfaction, Demand ManagementAt Saarstahl Rail (since April 2021), as Performance Coach Key Accounts, I manage multi-annual contracts, supply flows end-to-end, public tenders and commercial spot opportunities, with the support of 3 CSRsAt Eramet (2020 - 2021) – Senior Transformation PilotSupported each project manager in setting-up project plans, facilitated weekly reviews and updates. Managed building of a fully optimized recycling operations business plan, involving petroleum molybdenum compounds catalysts, nickel, and high-speed steel oxides, as well as batteries and accumulatorsAt Constellium (2016 - 2019) – Operational excellence project manager for Issoire’s aerospace & industrial strategic renewal of Customer oriented Production and Quality operational capabilities - Implementation of new MES - Manufacturing Execution System (38 multi-functional team - approx. 700 people impacted) Built business case: from strategic goals to financial justification. Obtained Board’s approval and implemented. At Alcoa (2005 - 2015) – Strategy, acquisitions integration; Customer Sales & Service and Demand Manager; Commercial excellence and cash management; Product & Market business managerFacilitated post-acquisition operational and commercial integration at German aerospace casting companyHierarchically responsible for 6 Customer Mgt Centers, 29 multinational Customer Sales and Service RepresentativesBuilt European Team, improved effectiveness, developed culture of achievement, increased employees’ engagement to 94% (+42% increase), in 2013Optimized processes, refocused teams on value added activities, reduced finished-good stock by 4 Mln $ at month end, increased Customers’ Loyalty (NPS 51 in 2014)Driven Commercial Excellence Order to Cash, reduced Days of Sales Outstanding and Late Payments. Generated 13,4 Mln $ additional cashEnhanced European Demand Mgt & Forecasting