Front & Backend - Consumer Brand

Conduct meetings to communicate individual roles, project expectations, ensure that all project team members have the tools and training required to perform effectively. Facilitate scrum events, provide agile coaching, training, and mentoring.Work with product development teams to understand requirements, scope, timelines, and customer value, ensuring they are being met. Understand a project’s scope and create documents for requirements, resolve issues back upstream.Ensure product backlogs prioritization to deliver highest value and timely customer feedback.Knowledge of Confluence, Jira, Wrike & Monday to track project metrics and processes, and communicate accordingly.. Monitor projects on a regular basis, evaluating progress and quality, and managing issue resolution processes to ensure corrective actions are taken.Optimize utilization of talents through specific development & mobility programs, retrospectives, 1:1s, workshops, and customized tools and technology.Work with resource managers to implement resource strategies, and sourcing schedules. Improved the quarterly project intake process; anticipated and overcame roadblocks while managing risks.Record achievements, expenses, and measures for success. Monitor all project related logistics for paymentsAnalyze and discuss potential risk or benefit involved in using the specified technology solution to address the project requirements.Work with the Product Management team through product launches and improvements to support bringing infrastructure and digital platforms to their full potential. Define scope and prioritize activities based on business and customer impact, budget, and available resources.Work with internal partners and external stakeholders to drive product launches and enhancements. Perform QA and troubleshooting effortsGain understanding of customer experience to identify and fill product gaps, support the generation of new ideas that grow market share, and improve customer experience.

Taking decisions to ensure the accuracy of the information displayed.Making outbound phone contact with clients to retrieve and/ or verify informationIdentifying issues or inconsistencies in data and proactively question data quality.Following all compliance and security measures relating to client data.Taking action on process transactions and handle the same with proper research.Adhering to process quality metrics and strive to exceed the monthly quality & productivity targets.Providing Spanish language support to other departments on their investigations and working for several countries at the same time.

Working on the creation of the platform from scratch of the Awards and the Conferences & Exhibitions.Conferences and Exhibitions: Setting up and coordinating conferences and exhibitions within the B2B sector. Operating throughout United Kingdom, Ireland, and Europe in the areas of food, energy, construction, tech, sustainability, manufacturing and IT. Aiming to get over 2500 delegates, 400+ exhibitors and 150+ speakers per event.Event marketing collateral. Floor Plan, Running Order, Exhibitors Badges, Registration, Brochure and Websites backgrounds. Account Manager: Exhibitors and Sponsors. Constantly working to create a positive relationship to fulfill their requirements, coordinate their logistic and obtain the material needed( (marketing material, risk assessment, insurance, etc.) Mentoring and coaching Interns. Searching and reaching out to Media Partners and Supporting Associations for the conferences, exhibitions, and awards. Working on site to orchestrate the event, dealing with the logistics. Events Include: Food and Drink Business Europe, Ireland.- Manufacturing and Supply Chain, Ireland, UK and Northern Ireland.- TechConnect Live, Ireland and UK.- National Construction Summit, Ireland and UK.- The National Healthcare Expo, UK.- South East Business Expo, Ireland.Awards: Awards Coordinator. Engaging in the development of the Awards from the beginning. Working with 100+ companies and 300+ attendees. Reaching to industry leaders to enter the awards, sponsor management, ticket sales.Event marketing collateral. Searching for entertainment for the show, Table Plan, Awards Presentations, Winner Envelopes, Trophies, Templates of Winners Captions for Press Releases, Websites backgrounds and Script.Coordinating the logistic on site. Events include: Food and Drink Business Awards 2020 - IMR Manufacturing & Supply Change Awards 2020.

Working on the events from launch right through to the awards night: Bar of the Year Awards, Boots Maternity and Infant Family Awards, Gold Medal Awards, Irish Blog Awards, Irish Print Awards, INBusiness Awards, All Ireland Community and Council Awards, Digital Media Awards and Nutramino Health & Fitness Awards. Researching to increase entries and persuading the companies to enter their product or service. Managing sales targets over €20.000.Coordinating judges. From regular families receiving products for home testing to panels of professionals dedicated to judging. Reviewing and controlling the final results of online voting. Executing Online Marketing and Social Media for Boots Maternity and Infant Family Awards, Bar of the Year Awards and Gold Medal Awards.Ticket sales. Persuading awards finalists to purchase tickets for the ceremonies. Event marketing collateral. Running Order, Table Plan, Event Presentation, Script, and Trophy Design. OpenWater software.Awards Backend. Design, develop, process entry, judging, tickets. WordPress. Developing websites for each event.

Public Relations: Engaging existing clients, taking care of them through the process, responding to their queries and necessities. Working continuously to build a new customer base. Creative copywriter. Developing creative ideas for the production of new advertisements and projects. Monitoring the process of creative production. Working along with the developers, supervising. Event Manager of the events of the company and the clients projects. From conferences to stands in major events, exhibitions and launching projects. Community Management of social media platforms.

Administrative Secretary of postgraduate school: Schedules of the organization. Design of diplomas and certificates. Patients área secretary: Managing agenda and delegating patients to specialists.Sales department. Constantly working on the engagement of new clientes. Quirurgical Instruments Assistant.Communication Department. Developing marketing and communication strategy. Copywriting. Designing all the communication forms from printing to social media. Community management of social media platforms. Event Manager of the Organization. From conferences, short courses, premiations, to cultural events and end of the year parties.

Internship: Editor - Creative.Worked in the preparation and creating of the communication strategy for the political campaign of the PRO in the city of Rosario, Argentina.