• Effective coordination among country leads using agile methodologies and process standardization to ensure continuous service operation at a regional level across Argentina, Chile, Uruguay, Ecuador, Colombia, Peru, and Venezuela.• Project management of inventory reconciliation between companies to ensure coherence and accuracy of records regionally.• Meticulous verification of information in ServiceNow and SAP4HANA systems to ensure correct cost transfer and allocation to Business Units (BUs).• Comprehensive warehouse management, including inventory control, assessment of available stock, and scrap handling.• Asset procurement management through Ariba and Bond systems.• Effective negotiation with suppliers to optimize conditions and costs.• Onsite technical support specializing in identifying errors in IOS, Microsoft, and Android operating systems for both computers and mobile devices.• Design and active participation in implementing processes such as the Employee Device Sales Program and managing the sale/donation of devices to third parties.• Responsible for internal, external, and compliance audits related to assets across the region.• System: Servicenow, SAP4HANA, Ariba, Bond, SAP.

• Effective interaction and coordination among all SSA countries using Agile methodologies to ensure alignment and operational efficiency.• Leadership in implementing ServiceNow to replace existing systems, ensuring a smooth transition.• Direction in standardizing and innovating processes across the region, enhancing effectiveness and reducing operational costs.• Inventory management across different warehouses, optimizing control and stock availability.• Specialized technical support in reinstalling computers and mobile devices with IOS, Microsoft, and Android operating systems.• Responsible for device allocation and shipment (ServiceNow, GIRS), ensuring efficient stock distribution.• Implementation of metrics to evaluate team performance and process automation to increase operational efficiency.• System: Servicenow, GIT, Microsoft365

• Management and negotiation between the internal client and the CSO team to ensure service continuity and customer satisfaction.• Effective organization and coordination across different tasks among local and global teams, providing mentorship to each team member to enhance performance.• Recording and validating contracts using the Order Now platform, ensuring accuracy and compliance with agreed terms.• Rigorous handling and tracking of purchase orders, ensuring timely delivery and efficient resource management.• Active negotiation with internal and external suppliers to optimize conditions and costs.• Precise billing reconciliation to ensure financial accuracy and compliance with each country's regulations.• Responsible and key point of contact in internal, external, and SOX controls audits, ensuring regulatory compliance and transparency in financial processes.• System: AS400, BOND, SAP, ORDER NOW, SQL.

• Coordination and supervision of the complete end-to-end purchasing process (E2E), ensuring smooth and efficient execution from contract receipt to product installation (Hardware and Software) at the customer site.• Responsible for validating and uploading contracts into systems, negotiating production with multiple plants, managing imports, and coordinating product receipt and installation.• Facilitation of learning and process teaching, constantly seeking improvements and automation opportunities to increase operational efficiency.• Implementation of initiatives to optimize each stage of the purchasing process, ensuring compliance with deadlines and quality standards.• System: SAP, AS400, Bases de Datos

• Requesting products from various production plants (Xseries, Zseries, Pseries), negotiating for an estimated production date, tracking imports with different customs agencies in SSA countries until the products are received at the corresponding warehouse.• System: SAP / PASS

• Requesting products from various production plants (Xseries, Zseries, Pseries), negotiating for an estimated production date, tracking imports through the different customs agencies of SSA countries until the products are received at the corresponding warehouse.• System: SAP / PASS

• Receipt of contracts, validations, and generation of requests to manufacturing plants, tracking and delivery of products• System: AS400; SAP; BOND