Mark recently joined Visa at the global HQ in Foster City to work with the core processing platform product management team. AT TSYS Mark led the team that grew the payment gateway by 10X measured in active merchant accounts and 100X measured in transactions per month. Part of this success came from leading the Agile transformation of the IT, Product, PMO, Governance and Finance teams involved in the payment gateway business. Before that he managed a privately held web content management solutions start-up, where he founded a consulting practice that tripled revenues in two years. Prior to Quantum Art, Mark adventured in Germany, where he worked as Senior Product Manager at Intershop Communications, and as EMEA business analysis lead at Hewlett-Packard for Siebel PRM Integration. While in Germany, Mark studied in the Euro*MBA program and founded a fraternity. Prior to Intershop, Mark worked as Director of Program Management for SBC Internet Services (now AT&T), and as Project / Systems Analyst at Franklin Resources Sales & Marketing. In addition to helping customers find success with content management and e-commerce solutions, Mark is a CRM business process and systems expert. Mark grew up in the San Francisco Bay Area and studied Philosophy and Business Economics at University of California Santa Barbara. In 2008, Mark jumped head-on into the filmmaking world and has produced a number of independent shorts.Specialties: Strategy, Analysis, Design, Customer Experience, Product Management, Management Consulting, Customer Relationship Management, Business Development, Program/Project Management, Web Commerce