Coach sales managers and reps to generate more revenue by implementing processes and methodologies in management, account planning, negotiation, prospecting, teamwork, and coaching.Coach facilitators to more effectively deliver our content and curriculum. Ensure classes are engaging and insightful.Responsible for ensuring facilitators are certified in our negotiation and prospecting offeringsDevelop the global certification program for Class Of BDC facilitators

Expert on Account planning methodology that enables account teams to be seen as trusted advisors.Continue responsibilities of Senior Facilitator, recognized for high performance and quality of service. Hub Lead for Class Of BDC in Austin

Develop and deliver Sales Training for Oracle's global sales teams in Business Development, Inside Sales and Field sales.Program Delivery Includes:Oracle Digital Continuous Learning (ODCL)- Inside sales skills reinforcement trainingClass Of - Recent college graduate sales onboardingNEXT - BDC to Rep onboardingPower Prospecting- Inside sales training for improved customer engagement Territory Planning and Management - Prioritizing where to spend time in your territoryAccount Planning and Management - How to get Repeatable Predictable Revenue from top accountsOpportunity Planning and Management - How to close the biggest deals effectivelySituational Sales Negotiation - managing negotiations throughout the sales cycleClosing the Deal - Internal process trainingBDC Management Bootcamp - How to effectively coach and retain BDCsSubject Matter Expert/Content development includes:Internal Tools (prospecting, research, account management)Closing the Deal (internal Process)BDC Management BootcampGeneral BDC OnboardingGeneral Sales Skills

Oracle Service Cloud combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Cloud, enabling organizations to increase sales and adoption, build trust and strengthen relationships, and reduce costs and effort. My team’s core focus is to help Up-Market companies across Canada deliver positive and consistent experiences for their customers, reduce operating costs and increase customer retention through improved initiatives across all customer service touch points.

On the up-market inside sales team for CRM Sales & Marketing Products at Oracle (Oracle Sales Cloud, Siebel CRM, SRM, Eloqua, etc.) for the Life Sciences vertical (pharmaceuticals, medical devices, biotech and medical supply/pharma distribution) . I am responsible for all steps of deal management from prospecting to close, and I am a customer advocate through the entire process. We like to say we drink our own champagne meaning I use the product I sell to better my business process. My goal is to help my customers run their business better!We tackle pressing Sales and Marketing issues in Life Sciences:44% of prescribers are no longer willing to meet with reps30% of HCPs want more marketing content to be delivered via digital media20% of HCPs want to receive less information in personOur world-class CX clients have seen exceptional results such as a:-175% increase in revenue attributed to marketing-95% reduction in time to create sales reports -56% increase in online sales -$350k-$5 M in annual savings-2X faster customer acquisition process-20X social follower growth (with a 5X social engagement growth)The products that I specialize in are:-CRM in the Cloud: (Sales Cloud & CRM On Demand)-Marketing: B2B (Eloqua), B2C (Responsys), Content (Compendium) & Big Data (Bluekai) -Social Marketing, Monitoring and Engagement:(Social Relationship Management)-Configure Price Quote (Big Machines)-E-commerce (ATG), Guided Search (Endeca) & Website Centers-Data Quality (Master Data Management)-Incentive Compensation & Territory Management (Sales Performance Management)-Software Training/On-Boarding (User Productivity Kit)-CRM on Premise (Siebel CRM)

Ten weeks of intensive training in everything from business and selling fundamentals to Oracle products and closing the deal. Graduation will result in the position of Sales Representative in Oracle Direct, Oracle's inside sales department.

One of the best experiences of my life and where I first realized that I wanted to be a "Professional Helper."