Michael M. Email & Phone Number

Maineville, Oh, Us

Cincinnati, Oh, Us

Greenwood Village, Co, Us

Duke Energy Convention Center

Sandusky, Ohio, Us

Prevent loss by reducing the fraudulent use of admission media. Utilize situational awareness to detect unlawful attempts to enter the park; investigate and mitigate through deterrence, de-escalation, and dispatch.

Sandusky, Ohio, Us

The certified Personal Protection Consultants, Inc. (PPCI) in-house instructor for the Kings Island Security Department. Additionally, assist the full-time Safety and Security Management with Cedar Fair Corporate training initiatives. Utilize PPCI specific curriculum to train certain use of control techniques, in accordance with Cedar Fair Corporate Policies and Procedures.Training Certifications include: PPCD℠ - Personal Protection Control and DefensePATH® - Practical and Tactical Handcuffing OCAT® - Oleoresin Capsicum Aerosol TrainingPPBT® - Personal Protection Baton Tactics

Sandusky, Ohio, Us

As part of Kings Island's Leadership Team, I am responsible for the training, development, and continuing improvement of Theme Park Security Operations. This includes the planning, scheduling, staffing, and supervision of up to 20-25 seasonal Kings Island Security Associate and Security Supervisors.

Sandusky, Ohio, Us

Proficiently perform all duties and responsibilities of a Security Officer while setting expectations through active leadership.Communicate during daily pre-shift meetings to prepare the Security Team for planned activities, special events, and distribute scheduled rotations. Assign officers, as needed, to support other divisions within the Security Department.Exhibit Cedar Fair's Cornerstones and CORE values at all times and encourage the same from all Kings Island associates. Cultivate partnerships with other departments and divisions to promote communication, trust, and teamwork; exemplify the Kings Island "One Team" philosophy. Maintain consistent and up-to-date radio communication with dispatchers in order to ensure proper notifications are made and sufficient resources are dispatched as needed. Assist with all critical incidents as trained and/or instructed by management. Follow the established Emergency Action Plan and direct associates and guests as appropriate.Lead and assist in returning the park to normal operation as quickly as possible.Provide ongoing positive feedback and coaching to Security Associates. Initiate counseling or progressive discipline when necessary.

Sandusky, Ohio, Us

Maintain a safe, secure, and family friendly environment for guests, team members, and visitors. Conduct high visibility patrols of the theme park and waterpark; aim to prevent incidents through deterrence. Observe, report, and investigate misconduct and respond to requests for security. Enforce park policies, state laws, and local ordinances, while maintaining professionalism and with the ultimate goal of voluntary compliance. Partner with other departments and divisions to promote communication, trust, and teamwork.

Dallas, Tx, Us

Cincinnati, Ohio, Us

On-site/on-call Property Manager for large multi-use residential, commercial, and University Housing facility. Served as emergency contact, key holder, facilities maintenance, and Property Manager on Duty.

Provo, Utah, Us

Manage the daily park operations, in addition to Human Resources, Scheduling, Training, Safety, and Guest Experience.

New York City, Ny, Us

Attractions Duty Supervisor of a daily assigned park area at Universal Orlando & Islands of Adventure.Responsible for the safe and efficient operation of attractions Provided leadership and supervision to attraction teamsAssisted Attraction Supervisors with daily operationsMaintained open communication with Team Leads and MOD Ensured Guest Safety, Guest Satisfaction/Guest Service RecoverFostered training/development and Team Member satisfactionEnforced adherence to GE/NBC corporate safety regulationsAudited for proper utilization of HAZCOM, LOTO, & BBP Safety Responded to ride related injuries or illness and stranded ridersConsistently reviewed Fire/Life Safety & EAP with team membersFollowing IRP and supervised all emergency ride evacuationsCommunicated daily with on-site Attraction SupervisorsMonitored staffing levels & park attendance for efficiencyPerformed daily and weekly time & payroll entries and auditsWhile at Universal Orlando, I was also assigned as a Attractions Supervisor for several Halloween Horror Nights attractions. This included direct team leadership and management of approximately 20 team members. It involved operational oversight of the HHN Venue and consistent communication/coordination with the Entertainment Department. Also, it was imperative to build and maintain a solid relationship with Security, Fire & Safety, the City of Orlando Police & Fire Department, and the Orange County Sheriff's Office.

Orlando, Florida, Us

Investigate suspected incidents of internal theft, fraud, and violations of company policy. Develop an effective, yet guest oriented training program; train all cash handling team members on fraud and counterfeit recognition. Develop an immediate alert, response, and inter-departmental communication network; delivering real-time information for numerous safety & security related emergencies. Also, worked closely with Orange County Law Enforcement, the U.S. Secret Service, and State Department.

Lake Buena Vista, Florida, Us

Performed undercover surveillance of park entrances, transportation centers, and backstage/on-stage park areas. Identified persons of concern through Behavioral Analysis and Normalization techniques. Maintained real-time communication with other operatives, investigators, K-9 teams, and security management; regarding suspicious persons, packages, and incidents, via Walt Disney World Security Communications. Responded to reports of unattended packages and suspicious incidents; performed counter-surveillance and overtly-covert operations. Submitted and reviewed daily reports, photos, and BOLO alerts, through the consolidated efforts of the Global Incident Analysis team (GIA) and WDW Global Intelligence Team (INTEL). Additionally, performed risk analysis and target hardening, by reporting possible security vulnerabilities to Security Management. Created proposals for Safety and Security Executives, for consideration in improvement projects.Trained in Background Checks and AFIS Live Scan. Assisted the Background Checks Department (Part of Human Resources and Security Administration) with the fingerprinting and processing of applicants. Also, assisted with the Background Checks and processing of Disney College Program Students.I recognized and reported more suspicious incidents than any other PCO, consistently had the best covert photography and concise Intelligence reports, and was the first PCO to become certified as an RTO (Retail Theft Operative). I had completed a thorough promotional process and was one of the top candidates for Investigator.

Sandusky, Ohio, Us

Maintained a safe and secure environment for guests and associates at a Regional Theme Park. Responsibilities included the same duties of any State of Ohio, sworn Peace Officer. Such responsibilities included: Vehicle patrol, foot patrol, crime prevention through deterrence, traffic duties, issuing citations, making lawful arrests, crash investigations, and respond for service requests. Additionally, Park Police Officers partnered with Park Security, in the mitigation of emergency situations and acts of violence. Park Police responded to all emergency calls, administered CPR and utilized AEDs, when required. All of the duties described had to be carried out with the ultimate goal of de-escalation, "keeping the peace," and maintaining a family oriented atmosphere.

Burbank, Ca, Us

Promoted the Disney College Program on college campuses, across the Greater Cincinnati - Northern Kentucky region. Distributed program information through the use of various marketing media. Held informal information sessions and engaged students in discussion, regarding my own College Program experience. Invited students to attend official Recruiting Events and assisted the Regional Recruiter at those events.Utilized teamwork and networking skills, to organize events with other area Campus Representatives. Partnered with Disney College Program Recruitment and University Faculty, in order to attain assigned goals and exceed prior recruitment numbers. Provided support to College Program applicants, candidates, and their parents; before, during, and after the Disney College Program Experience.The Greater Cincinnati Campus Rep team received the "Most Improved" award for the largest increase in acceptance of applicants, over the prior recruitment period. Additionally, the team won the "Most Creative" award for the best use of marketing material.

Little Rock, Ar, Us

Develop a loss prevention program for the Springdale location in compliance with the Ohio Revised Code and Dillard's Corporate Policies. Work closely with the City of Springdale Police Department and Hamilton County Sheriff's office to maintain positive relations and Certified Peace Officer coverage during business hours.Recruit, develop, and lead a team of plain clothes loss prevention agents. Maintain all CCTV systems and use as a toll to identify, surveil, and document incidents of theft, fraud, forgery, and theft by deception.Implement and train all Loss Prevention Associates and Department Managers on the combined use of the "live" Electronic Journal Role and CCTV system. Identify suspected dishonest employees and properly document any illegal and/or dishonest activity. Work closely with Certified Peace Officers to safely apprehend persons engaged in shoplifting.Interview theft suspects and dishonest employees.Complete and Maintain all internal paperwork, video footage, photographs, and physical evidence related to theft cases. Fill out all official complaints, affidavits and sworn statements for law enforcement.Testify on behalf of Dillard's in all required Criminal Hearings including the Grand Jury and Juvenile Courts.File for Civil Recovery in all applicable cases and actively pursue collection efforts.Respond to all First-Aid and other Emergency Situations. Perform Incident Command role for all Critical Incidents, in the absence of the General Manager or Operations Manager.Work closely with other major retailers in the area and Dillard's Corporate Loss Prevention to identify and communicate details regarding Organized Retail Crime.

Los Angeles, Ca, Us

Part of a supervisory team, responsible for the daily operation of several amusement park attractions. Daily responsibilities: - Attraction operation - Safety Inspections and Audits- Guest Service and Recovery- Team training and development- Partnering with other area management- Record keeping, labor budgets, and Dept of Labor Regulations- OSH Act compliance / Paramount Parks Safety Compliance- Ohio Department of Agriculture (Ride Safety) Compliance- Enforcing adherence to O.R.C. 1711.551 - Rider Responsibility - Complying with ADA requirements while maintaining safety- Maintaining the highest level of cleanliness of attractions- Responding to emergency situations and stranded riders- Ensuring compliance to HAZCOM and Universal Precautions

Master Of Science (Ms), Safety, Security, And Emergency Management

Bachelor Of Science (B.S.), Criminal Justice And Corrections