Heather A. Mcgowan, Msw Email and Phone Number
Seasoned public servant using leadership, innovation, and organizational development tools and techniques to support strategic planning, performance measurement, and evidence-based decision making in high-performing government agencies.
Dc Office Of Neighborhood Safety And Engagement
View- Website:
- onse.dc.gov
- Employees:
- 57
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Strategic Planning And Performance OfficerDc Office Of Neighborhood Safety And EngagementWashington, Dc, Us -
Strategic Planning & Performance OfficerDc Office Of Neighborhood Safety And Engagement Aug 2024 - PresentWashington, DcONSE Mission is to build partnerships and implement strategies that reduce gun-related violence in the District. -
Chief Performance OfficerDistrict Of Columbia Department Of Buildings Sep 2023 - Aug 2024Washington, District Of Columbia, United StatesLeveraging business intelligence and an internal performance review program to guide continuous improvement and transformational change at the DC Department of Buildings. Website: dob.dc.gov -
Performance ManagerDc Department Of Employment Services Aug 2019 - Sep 2023Washington, District Of ColumbiaLike a sports analyst, but for government. -
Performance Improvement ManagerDc Department Of Youth Rehabilitation Services (Dyrs) Jul 2014 - Aug 2019Washington, District Of ColumbiaManaged the Project Plan to exit the Jerry M. Consent Decree, significantly reducing court oversight; monitored key agency processes and systems for compliance with the work plan performance standards.Developed the agency's Performance Plan, Key Performance Indicators and Initiatives, working with key staff and Deputy Directors in each Division. Our team tracked, monitored, and provided reports as part of the annual Performance Management Cycle in the District of Columbia.In FY 2019 DYRS developed a multi-year Strategic Plan; the Office of Performance Improvement lead this process and incorporated milestones for completion, a communications plan, launch party and agency-wide accountability measures (using scorecards) help measure our success.The Office of Performance Improvement (OPI) promotes a culture of continuous improvement by providing oversight and technical assistance to critical agency operations and programs by reviewing and monitoring current practices to ensure compliance with established policies, procedures and agency goals. -
Program Manager, Enforcement DivisionDepartment Of Consumer & Regulatory Affairs (Dcra) Jun 2013 - Jul 2014Washington, DcEnsured the correct identification and tax classification of vacant buildings:•Scheduled over 6000 inspections and vacant building surveys annually•Reviewed and granted exemptions to over 2000 property owners each tax year•Prepared cases for hearings when owners appealed vacant or blight classification•Issued ‘Notices of Infraction’ to owners who failed to comply with registration requirements•Classified properties in accordance with Office of Tax and Revenue bi-annual tax cycleAdministered the Nuisance Abatement Program:•Supervised team of 4 surveyors who inspected 1000 properties monthly for nuisance violations•Supported a team of 10 field personnel who made properties safe and secure by abating violations•Created Statements of Work for abatement efforts requiring permits and outside contracting services•Provided program support to Mayoral Appointed Board that serves to make properties sound, secure and sanitary -
Program Manager, Communications & Customer ServiceDepartment Of Consumer & Regulatory Affairs (Dcra) Mar 2011 - Jun 2013Washington, Dc -
Program Analyst, Office Of The Chief Of StaffDepartment Of Consumer & Regulatory Affairs (Dcra) Feb 2009 - Mar 2011Washington, Dc -
Executive Assistant To The DirectorDepartment Of Consumer & Regulatory Affairs (Dcra) Dec 2006 - Feb 2009Washington, Dc -
Campaign ManagerKevin Zeese For U.S. Senate Feb 2006 - Nov 2006Takoma Park, Md•Created media opportunities, secured speaking events, and organized fundraising activities•Mobilized over 60 volunteers for voter registration, fundraising, and outreach campaigns•Collaborated with opponents’ campaigns and Baltimore Urban League to stage first 3-party debate in state history•Planned Unity Convention, a multi-party campaign fundraiser, with over ten prominent, progressive speakers to rally voters and “get out the vote”
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Assistant DirectorCitizen Works Nov 2004 - Mar 2006Washington, Dc•Coordinated board meetings, fundraising efforts, and maintained financial records;•Prepared Annual Report on outreach and advocacy efforts for distribution to donors and stakeholders;•Managed Corporate Reform Education Campaign with promotion of The People’s Business, a book about corporate power and strategies to curtail it; and •Organized Summer Speaker Series, featuring non-profit leaders, for summer interns in DC. -
Campaign SchedulerNader For President 2004 Feb 2004 - Nov 2004Washington, DcManaged day-to-day schedule for Presidential Candidate, Mr. Ralph Nader. •Prepared appointment calendar for events and made all travel arrangements; included daily operations at Headquarters, interaction with field teams, fundraising, and media;•Coordinated ballot access and voter outreach in over 40 states by mobilizing over 1800 volunteers; and •Crafted campaign messages for merchandise, website, emails, and fundraising letters.
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Development CoordinatorThe Harbour, Inc. May 2001 - Jul 2002Park Ridge, IllinoisRaised money through community outreach activities and fundraising campaigns. Grant Writing. Event Planning. Volunteer Coordination.
Heather A. Mcgowan, Msw Education Details
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3.8 Gpa -
3.6 Gpa
Frequently Asked Questions about Heather A. Mcgowan, Msw
What company does Heather A. Mcgowan, Msw work for?
Heather A. Mcgowan, Msw works for Dc Office Of Neighborhood Safety And Engagement
What is Heather A. Mcgowan, Msw's role at the current company?
Heather A. Mcgowan, Msw's current role is Strategic Planning and Performance Officer.
What schools did Heather A. Mcgowan, Msw attend?
Heather A. Mcgowan, Msw attended Indiana University–purdue University Indianapolis, Ball State University, Penn High School.
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