Lauren Mcgrath

Lauren Mcgrath Email and Phone Number

Strategic, Customer-centric Collaboration @ G2 @ G2
Lauren Mcgrath's Location
Chicago, Illinois, United States, United States
Lauren Mcgrath's Contact Details

Lauren Mcgrath personal email

n/a
About Lauren Mcgrath

Lauren Mcgrath is a Strategic, Customer-centric Collaboration @ G2 at G2. They possess expertise in social media, event planning, public relations, facebook, communication skills and 43 more skills. Colleagues describe them as "I've worked with many CSMs from vendors, in my experience, and Lauren is the true GOLD STANDARD. She is dedicated, thorough, kind, personable, and efficient at supporting my and my company's success with G2. She brings a creative and problem solving spirit to our conversations, is realistic in her recommendations, and truly helps drive us towards success. Her willingness to answer questions via email promptly, even when beyond her direct scope, is SO helpful and something I have not experienced with other vendor relationships. When budgets get tight, as they do, she was very helpful in digging through the data to help uncover ROI and additional opportunities." and "I love telling the story of interviewing Lauren because I think it perfectly exemplifies her grit and commitment to a task. While beginning her skills test presentation she was experiencing internet connectivity issues and our call kept dropping. These things happen and it was a situation where many would have simply taken us up on our offer to reschedule but not Lauren. She pushed though, unfazed. Got her connection squared away and delivered an amazing presentation that really demonstrated her consultative customer style. I have truly loved watching this grit and stick-to-itiveness play out in her role at G2. She isn't afraid to try new things or go "off script". She has developed many customer communication templates and shares their results with out team. When I feel like content for a customer play is getting old, she will create a new deck. When she thinks our customers need a different data point or graph showing ROI she partners with our data team to get it into our QBR template. I've thrown some pretty big challenges at Lauren and I've never heard her complain. She attacks them head on and asks for help when needed. I know she's going to accomplish great things this year and I'm stoked to have a front row seat."

Lauren Mcgrath's Current Company Details
G2
Strategic, Customer-centric Collaboration @ G2
Lauren Mcgrath Work Experience Details
  • G2
    Enterprise Customer Success Manager
    G2 Apr 2024 - Present
    Chicago, Il, Us
  • G2
    Senior Commercial Customer Success Manager
    G2 Apr 2023 - Apr 2024
    Chicago, Il, Us
  • G2
    Commercial Customer Success Manager
    G2 May 2021 - Apr 2023
    Chicago, Il, Us
  • Wework
    Community Management - Lead
    Wework Aug 2019 - May 2021
    New York, Ny, Us
    Created and presented enablement materials to onboard WeWork clients & employees to systems and technologyFacilitated member experience surveys, implementing feedback resolution processes across facility channels for more than 1,500 on-property membersAccount Managed contract renewals for BoB of 50 accountsGenerated and project-managed partnership/event opportunities with more than 50 local and national vendorsCoordinated, promoted, and executed 2-5 events weekly, including partner activations, wellness initiatives, and networking events, both in-person and virtually
  • Wework
    Community Associate
    Wework Oct 2018 - Aug 2019
    New York, Ny, Us
  • Creative Artists Agency
    Music Touring - Talent Booking
    Creative Artists Agency May 2015 - Sep 2018
    Los Angeles, Ca, Us
    Developed and maintained positive relationships with over 100 university talent buyers Coordinated marketing and production details for over 200 live events annuallyPitched over 200 CAA music clients to university talent buyers nationwide; landing 200+ contracts annuallyReviewed 500+ client offers annuallySelected to CAA’s philanthropy Task Force, a peer-elected board committed to community outreachOrganized and produced 4 publicly promoted philanthropy events on behalf of CAA’s Task Force; obtaining donations valued at over $60,000 & fundraising over $200,000
  • Creative Artists Agency
    Music Department
    Creative Artists Agency Nov 2014 - May 2015
    Los Angeles, Ca, Us
    Processed contracts for hundreds of nationwide live performances Highly detailed management of contracts and contract status reports
  • The Troubadour London
    Media Coordinator & Pr
    The Troubadour London Sep 2013 - Dec 2014
    Drove engagement on 3 social media profiles; Twitter, Instagram, Facebook Executed Mailchimp marketing campaigns, increasing readership by 15%Created Facebook ad campaigns driving upward engagement by +50%
  • 12Th & Porter Nashville
    Booking Coordinator
    12Th & Porter Nashville Jun 2014 - Oct 2014
    Created tracking process for artist submissions to perform live at 12th & PorterResearched, corresponded and booked live acts for live performances in opener-slotsCoordinated announce, social media & marketing materials for confirmed shows
  • Spune Productions
    Marketing Intern
    Spune Productions May 2013 - Aug 2013
    Dallas, Texas, Us
    Generated social media content and engagement for 3 national music & craft beer festivals Organized street team meet-ups (30+ participants) and implemented grassroots marketing outreach campaign by coordinating flyer distribution and social media postingSponsor outreach, market research for future festivals, obtained media contacts
  • Kilborn Alley Blues Band
    Assistant Booking Agent
    Kilborn Alley Blues Band Jan 2011 - May 2013
  • Millikin University
    Fundraising Caller
    Millikin University Jan 2012 - Sep 2012
    Decatur, Il, Us
  • The Chateau On The Lake
    Activities Attendant
    The Chateau On The Lake May 2012 - Aug 2012

Lauren Mcgrath Skills

Social Media Event Planning Public Relations Facebook Communication Skills Microsoft Office Customer Service Marketing Music Public Speaking Organized Multi Tasker Writing Hospitality Wordpress Powerpoint Communication Organization Skills Highly Self Motivated Friendly Personality Quick And Eager Learner Live Events Travel Sales Sales Management Corporate Events Administrative Assistance Mobile Communications Performing Arts Event Production Analytical Skills Travel Planning Administration Business Development Microsoft Excel Interpersonal Communication Skilled Multi Tasker Community Outreach Team Coordination Understand And Convey Complex Information Creative Arts Arts Organizations Interpersonal Relationships Build Strong Relationships Managing Agency Relationships Time Management Event Management Microsoft Word Fundraising

Lauren Mcgrath Education Details

  • Millikin University
    Millikin University
    Music Business And Communication

Frequently Asked Questions about Lauren Mcgrath

What company does Lauren Mcgrath work for?

Lauren Mcgrath works for G2

What is Lauren Mcgrath's role at the current company?

Lauren Mcgrath's current role is Strategic, Customer-centric Collaboration @ G2.

What is Lauren Mcgrath's email address?

Lauren Mcgrath's email address is la****@****ork.com

What schools did Lauren Mcgrath attend?

Lauren Mcgrath attended Millikin University.

What are some of Lauren Mcgrath's interests?

Lauren Mcgrath has interest in Cooking, Social Media, Live Music, Outdoors, Dogs, Reading, Fitness, Music And Music Festivals, Tv Shows.

What skills is Lauren Mcgrath known for?

Lauren Mcgrath has skills like Social Media, Event Planning, Public Relations, Facebook, Communication Skills, Microsoft Office, Customer Service, Marketing, Music, Public Speaking, Organized Multi Tasker, Writing.

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