Matthew W. Charnosky Email and Phone Number

• Dedicated Laborer who has worked on multiple highway construction projects throughout the Commonwealth of Pennsylvania.• Carried out maintenance work on various roadways within the state; however, the primary focus of these projects was bridgework. • Leveraged skills and capabilities to effectively participate in diverse undertakings. Examples of such endeavors include: bridge dam replacement, water diversion, box beam maintenance, structural heating and concrete repair.•… Show more • Dedicated Laborer who has worked on multiple highway construction projects throughout the Commonwealth of Pennsylvania.• Carried out maintenance work on various roadways within the state; however, the primary focus of these projects was bridgework. • Leveraged skills and capabilities to effectively participate in diverse undertakings. Examples of such endeavors include: bridge dam replacement, water diversion, box beam maintenance, structural heating and concrete repair.• Operated and performed maintenance on various pieces of heavy equipment.• Obtained flagger certification through the American Traffic Safety Services Association and directed traffic flows around active road construction zones.• Communicated continuously with the foreman, inspectors and clients to solve problems and ensure a safe work environment.Professional Certifications:o OSHA 10 Certificationo OSHA Fall Protection Standard Certification Show less

• Managed multiple portfolios for a diverse client base in the Philadelphia Metropolitan and central Pennsylvania area(s).• Dedicated professional with exposure to business development, client relationship management, client services, operations experience, insurance knowledge and data/process analytics. • Leveraged skills and capabilities to effectively participate in diverse projects and activities.• Worked on systems conversions, and participated in the development of a new… Show more • Managed multiple portfolios for a diverse client base in the Philadelphia Metropolitan and central Pennsylvania area(s).• Dedicated professional with exposure to business development, client relationship management, client services, operations experience, insurance knowledge and data/process analytics. • Leveraged skills and capabilities to effectively participate in diverse projects and activities.• Worked on systems conversions, and participated in the development of a new proprietary patient accounting system with the Information Technology department.• Communicated continuously with clients to solve problems and answer questions.• Followed up daily on in-house staff inquiries.• Analyzed full account inventory on a weekly basis.• Monitored daily credit card file, financial class change reports and transaction/adjustment reports.• Extrapolated, evaluated and updated proprietary system, Readyline, with the data files received from various clients.• Performed weekly client visits to resolve any outstanding issues and foster the client relationship.• Conducted weekly internal conference calls to resolve any outstanding issues. • Resolved connectivity issues with in-house and client IT departments.• Prepared and provided clients with client-specific end-of- month reporting (Report examples: Inventory, Confirmation, Discontinued, and Percentage of Return Reports).• Prepared monthly client invoices.• Worked with the offshore data team to document and automate existing Excel processes. The automation of these Excel processes resulted in a savings of over 8 man-hours per week. Show less

• Converted and posted client payment/adjustment transaction files into the company’s proprietary patient accounting system, Readyline. • Monitored transaction results in both the client system, which was different depending on the client, and the internal proprietary system, Readyline, to ensure accuracy of the account data.• Maintained the Readyline database by continually updating transaction codes and crosswalks.• Analyzed account inventories to optimize collector… Show more • Converted and posted client payment/adjustment transaction files into the company’s proprietary patient accounting system, Readyline. • Monitored transaction results in both the client system, which was different depending on the client, and the internal proprietary system, Readyline, to ensure accuracy of the account data.• Maintained the Readyline database by continually updating transaction codes and crosswalks.• Analyzed account inventories to optimize collector productivity. Show less

• Managed departmental projects for over 15 FTE’s.• Coordinated system conversions with Information Technology department. • Travelled onsite to clients in Consulting and client service role. • Developed and implemented of all business office policy and procedures.• Managed all billing, collections, and cash posting staff.• Reported daily on cash and accounts receivable. • Provided feedback to Patient Access, Case Management, and other facility departments• Scanned… Show more • Managed departmental projects for over 15 FTE’s.• Coordinated system conversions with Information Technology department. • Travelled onsite to clients in Consulting and client service role. • Developed and implemented of all business office policy and procedures.• Managed all billing, collections, and cash posting staff.• Reported daily on cash and accounts receivable. • Provided feedback to Patient Access, Case Management, and other facility departments• Scanned all insurance and patient correspondence into imaging systems.• Balanced and reconciled all financial transactions daily.• Implemented and monitored all lockbox business.• Compiled and provided to the client the monthly and quarterly, credit balance, and bad debt reports.• Managed bad debt collection vendors.• Supervised and monitored a dynamic office environment.• Trained and mentored collectors to maximize cash flow and reduce A/R.• Prepared and analyzed the monthly reports to recognize trends.• Acted as a liaison between the client and the company.• Provided positive leadership and management by encouraging responsibility and created a motivational environment to achieve common goals. Set performance and customer service goals and priorities for business office. • Provided all staff work lists tailored to individual strengths.Professional Certifications:o AAHAM CPAT Certificationo FDCPA Certification Show less