Mahendra Chaudhary Email & Phone Number

Ahmedabad, GJ, IN

Ottawa, Ontario, Canada

• Demonstrated exceptional customer service skills by maintaining a positive, empathetic, and professional attitude, ensuring customer satisfaction, and building strong client relationships.
• Developed a deep understanding of the Cansel product portfolio, becoming an expert in suggesting appropriate measurement instruments, survey accessories, construction field supplies, and software related to the project.
• Effectively managed sales orders and invoices in SAP, ensuring smooth order workflow, including order management, rental contracts, and repair orders, while maintaining meticulous records of cost and used resources in.
• Foster strong communication with team members and customers, ensuring that everyone was informed and up-to-date on all change requests and associated documentation.
• proactive collaboration with carrier representatives, obtaining competitive quotes, making necessary arrangements, and providing comprehensive shipping and delivery instructions, resulting in a 15% reduction in.
• Supported in the preparation and submission of essential documents, including bill of materials deliverables, customer and vendor data, manuals, and certificates, ensuring compliance with construction industry.

Hamilton, Ontario, Canada

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations, and TD's Code of Conduct and Ethics.
• Respond to and resolve customers' concerns using standard procedures and escalating non-standard activities as necessary.
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
• Connect personally with customers to advise them on banking solutions and processes appropriately and clearly.
• Help build a positive, diverse, and equitable work environment by promoting team effectiveness and participating in personal performance development.
• Deliver quality customer experiences and recommend operational improvements where the opportunity exists to improve and achieve operational excellence.

Hamilton, Ontario, Canada

• Maintain specifications by observing functions and operations, taking measurements, detecting malfunctions, and troubleshooting.
• Working together with a quality assurance (QA) team to assess product problems and brainstorm solutions. And communicating with quality control about existing defects and how to prevent them in future products.
• Support continuity among work shifts by documenting and communicating actions and irregularities, providing recommendations, and identifying
• Plan daily operations and machining by studying work orders, blueprints, engineering plans, materials, andInvestigating the causes of defects that occur during the testing phase
• Communicating with other departments such as project management and engineering to coordinate scheduling for QA testing.
• Maintained and ensured safe operations by adhering to safety standards and regulatory

Ottawa, Ontario, Canada

• Accomplished various functions by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, disciplining employees, and communicating job expectations
• Achieved operational objectives by contributing information and recommendations to strategic plans and reviews, preparing and completing action plans
• Involved in planning, monitoring, appraising, and performance management of employees. Planned and reviewed compensation actions and enforced policies/procedures by managing a team of 9 employees
• Implemented production, productivity, quality, and customer-service standards. Resolved problems, and customer complaints, completed audits, identified trends, determined system improvements, and implemented changes
• Met financial objectives by forecasting requirements, prepared an annual budget, scheduled expenditures, analyzed variances, and initiated corrective actions
• Involved in accounting duties including accounts payable (AP), payroll processing, disbursements, managing online banking, direct deposits, expense reports, distribution of employee cheques, etc.

Ottawa, Canada Area

• Involved in greeting customers, answered questions, offered assistance, suggested items, and provided product information
• Demonstrated outstanding customer service and selling skills, kept the selling floor stocked with merchandise, assisted in the display of merchandise, and organized the selling floor and stock areas
• Processed payments by totaling purchases, processing checks, handling cash/credit/debit card/POS purchases, and assisted in self-checkouts, etc
• Managed inventory including identifying defective products and return of defective items to the appropriate vendors
• Dealt with customer refunds courteously and professionally. Maintained a professional attitude with sincerity and enthusiasm reflecting the store's commitment to the customers
• Performed all operational procedures accurately, as per operational policies, maintaining a safe working environment

India

• Coordinated and updated project tasks list/plan, developed and presented kick off road maps/project walkthroughs, and prepared project organization by working throughout the entire lifecycle of the project (project.
• Coordinated and managed logistics for internal and external meetings including preparing agendas, taking minutes, following up on action items, coordination of facilities, inventory management, and calendar/meeting.
• Provided updates to various stakeholders about the development and progress of the Project through email, PowerPoint presentations to the group meeting and large audiences
• Performed the development, implementation, and execution of project schedules, financials, budgeting, status reporting, reporting, resource planning, change control, performance measures, and risk assessments ensuring.
• Involved data analysis & data compilation using complex excel functions (Pivot tables, macros, Vlookups)
• Provided project status reports using a standard set of performance indicators and communicated on all project activities and reports to various levels of management

Post Graduation, Energy Management

Activities and Societies:- Energy Concepts - Alternative Energy Systems - Advanced Building Systems - Energy Industry Landscape - Energy.

Post Graduation, Project Management

- Project Management Fundamentals - Project Quality Management - Project Scope Management - Project Communication Management - Projact.

Bachelor Of Engineering - Be, Automotive Engineering Technology/Technician