As a Creative Graduate at Sky Creative, I specialize in crafting engaging promotional videos that captivate audiences and drive brand awareness. Leveraging my passion for storytelling and technical expertise, I collaborate closely with creative teams to conceptualise and execute compelling video content.

- Ensuring customer satisfaction, I anticipate customer demands and offer high-quality service while adhering to brand standards and values.- Responsible for opening and closing procedures, stock control, and administrative tasks while maintaining a clean, organised inventory and sales floor. - Operated an online ordering and reservation system, ensuring all orders were processed and completed within advertised fulfilment times.- Meticulously handle POS system transactions including credit, cash, exchanges, returns, and refunds to ensure a seamless and accurate cash flow. - Actively stay informed about the latest sales, promotions, loyalty programs, opinions, and company initiatives.- Provided training to new team members, ensuring they were fully compliant with company policy and expected levels of service.

Main Gate Steward - Worthy View- Warmly greet and 'check-in' over 300 attendees to the festival per day. - Led a team of stewards to ensure a smooth, safe and quick check-in service for guests.- Having knowledge of security protocols, help points, the location and potential hazards in order to contribute to a safe environment for the duration of the festival. - Being able to remain calm in busy and stress-inducing situations to ensure proper protocols are followed and problems are solved.

My City of Glasgow College course is offered in partnership with Edinburgh Napier University. The course explores all aspects of television production, emphasising Entertainment Production, Factual Entertainment Production, and Scripted Drama Production. Due to the course's emphasis on balancing practical and theoretical study, I've been able to hone both my external and internal capabilities to better prepare myself for the industry throughout my studies. Through Practical Study, I have had the opportunity to work on and lead a variety of projects, using a wide range of equipment and engaging with a diverse range of people. This has helped to equip me to work on all stages of production in a wide range of environments and positions. Theoretical study has provided me with a deeper understanding of the industry whilst allowing me to practise skills such as researching, problem-solving and working independently.

Campsite Steward - Maintain a warm, approachable and friendly demeanour whilst speaking to and assisting campers on site. - Understanding the location and facilities in the campsite and festival grounds and being able to detail this information to campers. - Having knowledge of security protocols, help points, the location and potential hazards in order to contribute to a safe environment for the duration of the festival. - Being able to remain calm in tense situations to ensure proper protocols are followed and problems are solved.