Marcella Chen Email & Phone Number

• Establish and develop key relationships with TELUS • Produce and tracks sales penetration metrics • Creating around 500 sales events in alignment with client initiatives and MDU-specific needs resulting in over 750 Revenue Generating Units (RGU) • Manages key partner accounts collaborating with clients to effectively market TELUS products• Build and maintain effective relationships with customers and key decision-makers • Developing customized programs and solutions to satisfy customer needs

• Knowledgeable with TELUS consumer grade wireline and wireless products and sell over 1000 sales with over 85% yield • Coordinated and managed build partners to increase efficiency and the fibre-in-premise ratio of buildings to hit sales targets with less time• Presenting the Right of Entry Agreement of the TELUS Fibre Optic Project to key business decision-makers and building a strong relationship with them to create multiple marketing events that boost sales penetration • Providing exceptional customer service and handling escalations on a timely basis