•Participate in requirements meetings and data mapping sessions to understand business needs. •Creating bespoke reports according to requests, presenting clear, informative data insights.•Implementing data workflows to streamline automated Power BI and Databricks input. •Coaching and mentoring junior analysts in data mining best practices, uplifting team capabilities.

•Increased sales performance through effective upsellingtechniques and staff training initiatives.•Monitored team performance to keep business profitable and running smoothly.•Reviewed documentation such as invoices and shippingpaperwork for accuracy and compliance.•Streamlined inventory management, reducing waste andoptimizing stock levels for daily operations.

• Integrating BI assets into customer relationship management tasks, improving service personnel’s available intelligence.• Responsible for drafting strategic business intelligence road map, complete with data governance policies and tactical information safeguards.•Developes dashboard and customized reports which aid to present business performance metrics with Power BI and Tableau.• Utilizing SQL and Excel to gather, compile and analyse data for creating graphs and charts that streamlines the decision-making process.• Collaborates with stakeholders to identify business needs and data sources.

Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.• Utilized data visualization tools effectively communicate business insights.• Extracted and interpreted data pattern’s to translate findings into actionable outcomes.• Delivered analysis of market, sales and consumer trend impact on long and short term strategies.

• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.• Worked with business intelligence software and various reports to glean insights into trends and prospects.• Utilized data visualization tools to effectively communicate business insights.

• Developed and implemented procedures for responding to customer inquiries and resolving technical issues.• Provided technical support to customers, troubleshooting technical issues and providing solutions.