Business Lab by SINGA is an inclusive Start-Up incubator • Program operation & strategic management• Recruiting clients and partners• Clients and partners communication• Design & develop training programs and offers• Moderating offline seminars & online webinars• Organizing Meetups to expand the local community

SINGA is a global movement based in Europe and Canada, which promotes inclusion and migration-led innovation. Our mission is to bring locals and newcomers together to engage collaboratively in social, professional and entrepreneurial projects. SINGA thrives for open societies and an innovative economy allowing everyone, regardless of their background, to achieve their full potential. Since 2012, SINGA has been creating tools, spaces, incubators to enable citizens, entrepreneurs and organisations to build a more inclusive future together.We support people take local action through : - A global community of change-makers in 17 cities bringing together newcomers and locals through common passions and projects. #communitybuilding- A network of 8 incubators in Europe, we have supported over 300 startups and solutions in their projects of inclusion. We accompany newcomers and locals in developing creative, successful, innovative and scalable organisations and businesses. #entrepreneurship- Consulting about intercultural innovation, inclusive entrepreneurship, community organising, social innovation, tech for good. #services

Acting as a freelance Start-Ups Coach & Consultant for the following modules: • Business Modul Canvas• Foundation Planning• Markets and Customers• Product Development• Marketing & Advertising• Communication• Costs & Revenues• Financing Strategies• Pitch Training

• Agile planning & organizing work packages to develop an App to support social Integration in the area of Esslingen• Creating a user-friendly content in 3 languages• Ensuring the satisfaction of all Stakeholders

Objective: To achieve consistent customer satisfaction and lead by example:To have thorough knowledge of all courses/products offered.Recruit, coordinate, and monitor performance of instructors .Interview, administer, register and follow up on potential students/clients.Implement company’s policies and procedures at all times.Approach universities and conduct seminars relating to our products.In charge of all transactions made and payments due.Manage the PDI team and keep a healthy internal atmosphere.Follow up on memos / instructions submitted by Beirut Regional Office.Uphold proper reporting procedures internally, and also externally to Beirut Regional Office (Marketing, Accounting, Operation, Administration).Report the candidates’ attendance records to Beirut on a monthly basis.Submit instructors’ evaluation sheet to Beirut at the end of each course .Establish marketing and advertising plans, then follow up on execution.Assist students integrate into PDI and its system during the early stages of the courses.Constantly enhance service level delivered to students and the clients.Continuously motivate students to achieve their goals.Evaluate courses, products, candidates and instructors to maintain training standards.Maintain a professional image by abiding by the company’s policies.Other duties assigned as deemed necessary by the Managing Directors.

Participating as HR Consultant in TOSP, which is a consultancy project to support one of the telecom providers in the Middle East, which serve more than 4 Million customers and has about 30,000 employees. Main duties:- Analyzing AS-IS scenarios and cases.- Preparing detailed information, diagrams and some reports.- Providing or assisting knowledge transfer to the client’ local counterparts.Key Deliverables:● Appraisal system & tools ● Compensation & benefits ● Training & knowledge management ● HR target organization

Certified Trainer for the Business Awareness Program.Certified Soft Skills Trainer for different topics:Presentation skills.Time management.Team work building.Communication skills.Body language.CV writing and job interviewing.

Manage, design, develop, coordinate and conduct larg or small scale training programs.Ensure the smooth and effective functioning of training events.Evaluating training and development programs.Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers.Ensuring that statutory training requirements are met.Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.Maintain updated curriculum database and training recordsSpot the available training opportunities for students of universities.